Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
70 reviews
Ubiqus On DemandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ubiqus On Demand was founded in 2003 in California as Verbal Ink. The company quickly established itself as one of the top transcribing companies in the U.S. by delivering a consistently high level of service on each project and building long-term client relationships based on mutual respect and trust.Verbal Ink was acquired in December 2016 by Ubiqus, a premier global language service provider with offices in eight countries. Since its founding in 1991, Ubiqus has adapted its services to meet the changing needs of the marketplace.In addition to document translation and transcription, Ubiqus also offers event interpretation, web localization, and innovative technologies that automate its core services.Ubiqus On Demand brings together the best of both worlds. By combining Verbal Ink’s self-service platform with the global reach and resources of Ubiqus, the company offers a high caliber of service with the personalized attention, flexibility and convenience clients expect.
Ubiqus On Demand (ubiqus.io) has 70 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 55 reviews with 5 stars · Clear filters
I have been using Ubiqus, formally Verbalink for 7 years. They are truly amazing. Especially when I send them 18 1hr videos to be human-transcribed, they always get it done on time. Thank you! We hope to use you for the next 7!
By Sophia K.
Amabilité, rapidité d'exécution, résultat satisfaisant, prix très correct. Merci
By CK
Response from Ubiqus On Demand· Nov 12, 2019
Un grand merci pour vos compliments. Heureux d'avoir pu vous aider. A bientôt sur Ubiqus IO. Bien à vous.
Après avoir testé beaucoup d'alternatives, mon expérience Ubiqus est très satisfaisante, tant sur la qualité des transcriptions que sur la capacité d'adaptation des équipes aux problématiques de délais qui sont les miennes.
By Yann L.
Response from Ubiqus On Demand· Sep 4, 2019
Merci pour votre avis détaillé qui nous fait très plaisir. Au plaisir de vous revoir sur Ubiqus IO.
excellent travail
By Astrid C.
Response from Ubiqus On Demand· Sep 4, 2019
Merci pour votre commentaire qui nous ravit. Bien à vous.
We use Verbal Ink to transcribe one-on-one interviews as well as multi-attendee meetings. The company turns around accurate transcripts in just a couple of days at an acceptable price point.
By Rebecca W.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Rebecca - We appreciate your feedback on our transcription services for interviews and meetings! Thanks for being a Verbal Ink client.
Great service. A little bit pricey but excellent quality and great customer service
By Gabriel C.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Gabriel - We appreciate your feedback on the quality of Verbal Ink's services and customer care. Thank you for your business!
Had a large number of transcripts processed by Verbal Ink. They were quick to respond, reasonably priced. They were occasionally a little imprecise - but those were the situations that had multiple respondents. In summary: recommend them highly, would not hesitate to use them again.
By Jon G.
Response from Ubiqus On Demand· Aug 6, 2019
Hi, Jon - Thank you very much for the high recommendation on Verbal Ink's transcription services!
very good service
By Audrey W.
Response from Ubiqus On Demand· Aug 5, 2019
Hi, Audrey - Thank you for taking the time to rate Verbal Ink's services!
