Helpful online chat
Helpful online chat, but having to wait till Monday to obtain a quote will unfortunately lead me to also shop elsewhere this weekend as i am in need of these for an upcoming board mtg later this week.
By Phyllis R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
45 reviews
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Tycoon Packaging provides custom packaging boxes with logo at wholesale prices. Free design & shipping in the USA. Get a free quote!
Tycoon Packaging (tycoonpackaging.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
45 approved reviews, newest moderated first
Helpful online chat, but having to wait till Monday to obtain a quote will unfortunately lead me to also shop elsewhere this weekend as i am in need of these for an upcoming board mtg later this week.
By Phyllis R.
Kevin did a great job, thanks!
By SA
Great experience chatting with customer service-Kevin Saptel. Kevin was very helpful answering my questions. Thank you.
By Amit S.
Very helpful - Lewis Roberts was very quick at replying to my questions and super helpful!
By Ella
So far a very pleasant experience. Worked with Kevin Saptel via online chat and he was very courteous and helpful. Awaiting an email with the discussed information and suspect that part of the experience will be as seemless.
By Christine D.
I was researching getting boxes for my products, Got lots of support chatting with Kevin Saptel. I got the answers I was looking for. Thanks!.
By Jaime
Kevin was super helpful and super responsive. My wife and I are in the early stages of discovery and he helped us via chat and was pleasant the whole way through. Our conversation is continuing to the next level!
By Jack P.
We're a company, Machaon DIagnostics, having some custom inserts made by Tycoon Packaging. I've been assisted by Joe Freecss. All through the question stage, design and measurements, to confirming the design, Joe has been fantastic, very meticulous and helpful. There was a delay on our end, and Joe was attentive and understanding throughout. It makes the process so much easier with great customer service like this.
By customer