Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
138 reviews
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twisteddough.shop is listed under Bakery & Pastry.
twisteddough.shop (twisteddough.shop) has 138 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Shipping was decent.. However I purchased 3 8oz jars of cookie dough and they were ALL VERY NASTY ! Please don’t waste your money :(
By Desiree N.
Response from twisteddough.shop· Oct 15, 2026
Hi Desiree, so sorry you did not like the dough, but we appreciate you giving us a try!
Disappointed. It's summer in Texas, so they arrived warm, but I'd read that warming them was recommended if you wanted to use it as a topping, so I went ahead and tried it. I've tried three flavors so far, and none have been good, IMO. They have a sort of sour taste to me, and the only part I've enjoyed is the toppings. I'll eat them since I paid so much, but I won't order again.
By Christi G.
Response from twisteddough.shop· Aug 26, 2026
Hi Christi! So sorry for your experience. Please note we have a summer shipping label on the package you received which states - we ship the jars frozen and it is completely normal for the jars to arrive warm in the summer. They jars need to be refrigerated upon arrival. We actually do not recommend warming the dough. We always recommend to consume the dough chilled for taste! If you ever want to try us again you can email me at [email protected] with your old order number and I will take care of you!
I have a sweet tooth so I wanted something healthier than icecream but a little different than peanut butter, twisted dough sounded great…but honestly I’m pretty let down because I ordered five different flavors and ALL OF THEM are TOO sweet, too gritty and some of them are a bit too soft, almost like thick liquid. I was looking forward to a cookie dough/peanut butter consistency like what I saw in the pictures and how the website described most of the products. Unfortunately I don’t think I’ll order again and stick with peanut butter.
By Kristina H.
Response from twisteddough.shop· Aug 14, 2026
Hi Kristina! We are so sorry the flavors you selected did not hit home for you! As a company we always strive to give our customers the best experience. While so many love us, we understand we might not be for everyone! I would love to get you a flavor you might enjoy! If you email me at [email protected] I will help you out!
I was so excited when I received my order of Twisted Dough! I opened the Snickerdoodle jar and tasted it and it was awful. Too many spices and it had a weird taste! I then opened the Brownie Batter and it had a weird taste too. I couldn't even eat any of it and will probably be throwing it away!!
By Debora A M.
Response from twisteddough.shop· Aug 11, 2026
Hi Debora! I am so sorry those flavors did not hit home for you, but we truly appreciate you giving us a try!
I was excited to try these . I had got the peanut butter cup. And chocolate chip. I have to be honest, I really wanted to love them but that was not the case. There was a bad after taste. The texture was gritty not pleasant. The taste was to me not very good.
By Laurie M.
Response from twisteddough.shop· Jun 30, 2026
Hi Laurie! I would love the opportunity to get you a better experience and maybe try some other flavors completely on me! Send me an email at [email protected] and I will take care of you!
