Horrible quality/size shirts
Horrible quality shirts, and sizing is way off. Customer service was poor also, if you’re looking for a nice/professional shirt, this is NOT it. My shirts ended up in the trash
By James L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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77 reviews
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TWILLORY (twillory.com) has 77 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
77 approved reviews, newest moderated first
Horrible quality shirts, and sizing is way off. Customer service was poor also, if you’re looking for a nice/professional shirt, this is NOT it. My shirts ended up in the trash
By James L.
These are my favorite shirts by far, I own around 20 including 3 sports coats. I always get compliments on the fit and they are awesome for traveling because of the light weight and stretch. So far they have also lasted without fading I get from other brands. Customer service is outstanding and very personal! I get immediate responses and from very helpful people! Thank you Twillory
By David D.
I love their pants. Nice fit. The front pockets are a bit small in volume: thus, my 17 pro max feels like it takes up the whole space and kind of annoys me. The fit and fabric are great. No wrinkles and stain resistant. I love zippered pockets and each pant has at least 2.
By SeattleHairSurgeon
It makes sense why the company is average at best. They might make great apparel but their customer service is pathetic at best. I’d rather deal with a more expensive brand that has people I can ask questions to or people that take time to answer my emails fully. Really should be a 1 star
By Chad L.
I got an order that went bad and the support team was really fast and helpful. Went from angry to happy really quick. Thank you Twillory!
By Cameron F.
I am having trouble exchanging a shirt for size, I have never worn the shirt. The link given by the AI agent sends me to my order page where I get an error message saying this item has been rejected. Very frustrating and I cannot get anyone on the phone to assist.
By George D.
The pants themselves would be awesome...if they fit me, but my thighs struggle to fit into most pants, and these were no exception. I wish they would have fit though, because the fabric was lightweight and comfortable. Customer service was incredible though, and processing the return was a breeze.
By Isaac K.
Bought first suit but needed shortened because 46s was not offered! But in reality once I felt fabric and wear of suit I realized well worth it. Wearing suits for EP work and loving all the extra pockets.
By Sam (Wayne, N.