Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,256 reviews
The Wellness CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Wellness Company is listed under Health Equipment.
The Wellness Company (twc.health) has 1,256 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
1,256 approved reviews, newest moderated first
The representative took care of my missing item issue promptly.
By Cindy M.
Response from The Wellness Company· Apr 16, 2026
Thank you for the kind words. We're delighted to hear you had a great experience with us. Your support means the world to our team. Best Regards, TWC Team
TWC SPIKE DETOX almost killed me. I went to the hospital for 2 days. I took it 3 weeks after. Noticed it CAUSED my issues, fighting for my life to breathe. All caused by the wellness company’s spike detox. The entire time I was sick, I was not able to breathe. It caused issues to my lungs hopefully not permanently. You can look it up on Google yourself. This almost KILLED ME. I AM 25!!!!
By Leila J.
Response from The Wellness Company· Apr 14, 2026
Thank you for bringing this to our attention. We'd like to get to the bottom of this for you. I've requested your order information so we can review your situation. Thank you. Best Regards, TWC Team
Customer service is great —as are the products.
By Holly R.
Response from The Wellness Company· Apr 16, 2026
Thank you for sharing your experience. We're thrilled to have exceeded your expectations. Your support is deeply appreciated. Best Regards, TWC Team
They continued to send supplements that we did not order! I ordered one bottle of the Ultimate Detox for my elderly dad to see if it would assist with his inability to smell since Covid. They didn’t work. Then, we received a second bottle several months later. No one answers the customer service line and the e-mail address I used to tell them to stop sending. The pill didn’t work. This is not a good Look Dr. McCullough! You are losing credibility. I will take this up with American Express.
By Fed U.
Response from The Wellness Company· Apr 14, 2026
We're here to assist you. We'd like to look into what happened and get to the bottom of this. Please provide your order details when convenient. Thank you. Best Regards, TWC Team
I ordered a prescription product. The order process was fine. The consult with the doctor was fine. The product isn’t working as well as I was hoping, but I’ll give it more time. It’s only been 5 weeks. I think TWC might be working out the kinks with everything necessary and hopefully they will be able to figure out how to direct the patient in what actions they need to take to keep the prescription coming. I appreciate what TWC is trying to do, and will give grace for the little hiccups.
By Holly M.
I ordered a product for weight loss. The product came in yesterday. I didn't open it at all and never used it. I looked at the paperwork of the side effects and talked to my medical doctor, he suggested I do not take this. plus they wanted you to take 4 pills a day. I looked up refund policy and it said as long as you don't use the product refund was fine. I called customer service and was told some products can't be returned. This was 79.00. Total useless company.
By Gina A.
Response from The Wellness Company· Apr 14, 2026
We appreciate you reaching out to us. We're ready to look into your matter. Please share your order details so we can review your case. Thank you. Best Regards, TWC Team
Every time on the site I always find something I could use
By customer
Response from The Wellness Company· Apr 16, 2026
Thank you for taking the time to share this. We're thrilled you're satisfied with TWC. Your trust means everything. Best Regards, TWC Team
Beef stick packs taste great, and don't leave me felling blah.
By Joseph
Response from The Wellness Company· Apr 16, 2026
Thank you for the kind words. We're delighted to hear you love it! Your support means the world to our team. Best Regards, TWC Team
