Easy to order items + consultation with…
Easy to order items + consultation with telecom was very easy. Excellent products that improve your health!
By Steve W.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,256 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Wellness Company is listed under Health Equipment.
The Wellness Company (twc.health) has 1,256 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
1,256 approved reviews, newest moderated first
Easy to order items + consultation with telecom was very easy. Excellent products that improve your health!
By Steve W.
I appreciate their approach to health and wellness very much! Their membership fees (three different levels to choose from) are very reasonable, and they give you the option to make a telehealth appointment with a doctor or nurse practitioner who works with them - and you get a 15% discount on all their products. I had a problem having the discount applied on a recent order, and their customer service was very prompt and attentive. Good company IMO.
By Elizabeth M.
The people that answered the phone were extremely helpful,friendly and knowledgeable.
By John Olivieri M.
Absolutely HORRIBLE scam company. Never received the product order. The customer ‘service’ department is an ENDLESS loop of AI generated replies designed to make you give up on any dispute. The only resolution came by canceling the payment and reporting the company as a fraudulent charge. Buyer beware!!!!
By TS R.
Response from The Wellness Company· May 10, 2026
Thank you for contacting us. We'd like to look into your situation and understand what occurred. I've sent you a request for your order information. Thank you. Best Regards, TWC Team
The customer service team has always provided excellent service. They are knowledgeable and courteous. I am a subscriber and have had issues with getting my order shipped ahead of schedule however, the customer service team has always worked to correct the situation. It is very much appreciated.
By Sherri L.
I’ve been using their ivermectin/mebendozole. The initial ordering process was pretty straightforward and easy. The communication needs to improve a little bit as I waited for my current order and didn’t realize right away that I needs to schedule consult with the doctor that did my Rx before they shipped my order. Overall they’ve been great.
By Wil Z.
I have made several purchases with the Wellness Company and have been very satisfied and had a good experience with this company
By Robin B.
HORRIBLE. I tried to order Ivermectin and an emergency kit. Cost almost $800. I waited for more than a month and they still never shipped anything or contacted me. I made multiple attempts to find out what was going on. After more than a month with no answer, I said REFUND my order. They told me they would but wanted to take $50.00 as a processing fee. Horrible company. I ordered the same thing from JASE and it came in a few days.
By Nathan
Response from The Wellness Company· May 10, 2026
We're here to help you. We'd like to look into what happened with your case. Please provide your order details when you're able. Thank you. Best Regards, TWC Team