Works surprisingly well
Works surprisingly well. Frustrating to have to buy direct, but they delivered in a timely manner and the product works great brushing and tidying up our artificial turf even from pine needles.
By Dan S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
285 reviews
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Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.
Turfmatic (turfmatic.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
285 approved reviews, newest moderated first
Works surprisingly well. Frustrating to have to buy direct, but they delivered in a timely manner and the product works great brushing and tidying up our artificial turf even from pine needles.
By Dan S.
There product works great it is the best way to clean the turf and keep it nice
By William B.
Product was as advertised! Good communication from ordering to receiving it
By Kristine H.
Amazing experience from start to finish! Todd was incredibly knowledgable, professional, friendly and went far and beyond to answer all our questions. The install team was the most impressive operation I’ve ever seen. It was fascinating to watch their process. They were respectful of property, worked hard and meticulously! Couldn’t be happier!
By Danielle
Great functional product.
By Cpatel
This machine is a Godsend!
By Ken M.
I have bought between 15-20 sweepers from TurfMatic mostly for my customers (we instalI turf). I felt like they had the best product and branding in the market. My personal sweeper broke down within 4 months after very limited use. It started smoking out of the front and died. I emailed for support but crickets. I’ve had a few customers complain about similar issues. Unfortunately they have also not be able to get a response from their customer service. My company didn’t make any money promoting TurfMatic or adding those vacuums to our financing. We just did so because we trusted their brand and wanted to give our customers a great experience. You would think as someone who added their link to my website, actively promoted them and vouched for them over and over that they could at least give us a response.
By Brian
Response from Turfmatic· Jun 24, 2024
Just checked and our customer service team responded on the 3rd Jun to your enquiry. Below for your reference Hello Max First thing to check is a level setting of 1 or 2 max on domestic lawns. From the video it looks good on this. The other thing that can cause an overheat is a stop/start of the sweeper. The motor has a built-in fan that only operates while the motor is running. It is better to keep the motor running at all times even when turning at each end of the lawn. A thermal protection cut off should prevent damage and will stop the sweeper and automatically reset once cooled. Let me know if this helps. Just as a note the manufacturer's warranty does not cover commercial use of the sweepers. However if you experience problems just let me know and we can work to resolve issues with you directly. Thank you
Great product great service great price prompt delivery
By GUTIERREZSR/RICARDO