TURBROReviews of turbro.com

Super helpful in resolving a noise issue with our electric fireplace! Great service and communication.

Received great customer service by Wilson and appreciated his assistance on getting refund for a discounted product with unfortunate quality control(heated blanket) this sites got great assistance for y’all in need.

Turbo is #1 in customer service; quick, efficient, easy, friendly, and customer oriented. They went above and beyond to help me out when my heater malfunctioned.

I reschedule out to Turbro about my electric logs not working, which they promptly replied and resloved the issue with replacement. Yes I give your company a "thumbs up". Thank you

I had a remote issue and Turbro responded immediately and sent me a replacement! excellent customer service!

I purchased a new unit and it arrived missing a remote. I contacted the company and they quickly responded. Unfortunately the part was out of stock. I was notified when it was back in stock and received my missing remote within a week. Customer service was always very responsive.

Great support. Box for line cover was damaged in shipping. Turbro made it right.

Initial unit I purchased had issues with the temperature sensor that caused it to trigger an error code. I contacted Turbo and their customer service was excellent. The model was on back order, but they contacted immediately after then were in (only took a week or so) and sent out the replacement unit the next day. New one is working perfectly and looks amazing!!