TurboAntReviews of turboant.com

Little bit slow off the mark after placing the initial order but cannot fault after care service and follow up. The x7 pro electric scooter is fantastic according to my other half who states its great!

Great product with good delivery time too . No hiccups as of yet.

After a bit of initial confusion over the delivery date, my scooter arrived in one piece, setup was straight forward. Once fully charged, had my first experience of an electric scooter and was really impressed, very satisfied with my purchase !

Do not buy from them. The product has design and quality issues and they do not honor the warranty. Once you paid them and you are screwed. They do not respond you timely and have no interest to help you.

I wish I had reviewed the 1 star reviews before I made the order. I had experienced the same things as the other reviewers: battery failure, wire connection twisted or loose. Couldn’t reach out to support either through phone call or email. Very slow response. Treat customer as mechanic technician, asking us to do all kinds of testing, ask us to dissemble and replace control board (even though there are warning label on the scooter clearly states that non-professionals should not attempt to repair/modify the scooter ). Asking us to fix it at a local shop (would that disqualifies product warranty?) When they finally agreed to return and fixing the problem, three weeks later we received the email with return label, asking us to package in a very special box that is hard to find. They also warned if I ship it in a larger box, then I had to pay for shipping myself. Enough is enough. This Is the worst experience I have ever had with such a stupid company. BTW, the scooter is cheaply built, it really not worth the price. It also has mechanic design problem ( wire too short that can be easily twisted and broken.)

I was purchased 2 (two) X7 scooters last month after 2 weeks to used 1 of my X7 scooters were SUDDENLY STOP but thank you to TurboAnt they replaced me a brand New X7 scooter and I got it.

Do not risk doing business with this group. I ordered 2 scooters, and tested one to establish it as very underpowered. They are tough to reach, with support frequently taking days to respond to emails - never sooner than 24 hours. Phone help is hardly that. I asked to return the 2 scooters within their 15 day return policy, in exchange for a higher power version. They kept stonewalling and ultimately let me know that even within the return period, they have a 25% restocking fee. Essentially, if you think their product is crap - you better like it because you're keeping it.

I am so excited to get this scooter last time I tried was a lot of miscommunication on my part I became frustrated with a third party, not saying names. This scooter will help me out a lot and I'll let you know what I think after I have used it for a bit. Over all it was shipped out very fast. I'm so excited