Tulip WorldReviews of tulipworld.com

I ordered amaryllis bulbs for my first order from Tulip World. They were more reasonable in price than other places, and I got free shipping after my order was over $45. All of my bulbs have been beautiful! I have since ordered other flowers, and have been equally satisfied. I would highly recommend their company.

Purchased several orders of the "Frilly Purple Tulip Blend" and what came up were just the dark purple tulips

I would give them - stars if I could! I spent $60+ dollars for junk! They lied about shipping and there customer service was VERY rude! Well I finally got the bulbs and I was needless to say very disappointed! one bulb was very-very dead the rest I planted as directed and nothing is growing? So sad I suggest you stir clear of this company!

I placed an order with Tulip World (parent company is Holland Bulb Farms) in July 2023 for 8 separate items for a total of $76. Only 2 of the corms/bulbs are still viable (alive). I contacted Tulip World today (3/6/24). The rep told me the products were only guaranteed until October 2023. Any gardener knows that perennial bulbs/corms don't always show that quickly. This company does not stand behind their product clearly.

I am a great fan of Tulip World. All of my orders have been filled correctly and quickly. I have had questions from time to time and the answers are quick, to the point and helpful.

I have spent over $4K on products at Tulip World in the past 2 years. I have never asked for a refund or replacement of any item. Recently I received dead bulbs. Only $50 worth but that's not the point. After being told to send photos, which I did do, I got a refund for 1 of the dead sets of bulbs for $25. So, I had to email about the other set. I was told to send photos, which I had already done. Then I was told to send photos of ALL of the dead bulbs rather than the 3 with packaging I had sent (which were sufficient to get a refund on the dead Raniculus). Well it's been weeks and I threw away the dead Anemone Bulbs since I'd already emailed 3 time and sent photos twice. After spending as much as I have, do they think I am trying to cheat them out of $25 lousy dollars? Very insulting. And try to get a "live" person on the phone! No such luck. I'll be buying my bulbs from another vendor in the future. So Buyer Beware! They make it very difficult to use the warranty!

I entered the code for free shipping on my order over $45. When I was billed $7.95 for shipping I called customer service. The rep asked me why I was calling 3 times (I answered 3 times, I wanted credit for my free shipping). The 4th time he asked I said I wanted to speak to a supervisor. He kept apologizing but would not transfer me to a supervisor. I hung up after telling him I would dispute the charges on my CC. He called me back to say he just credited me on the shipping. Very very poor customer service.

I ordered bulbs for Fall planting back in July. They were supposed to ship the Las week of September. I called to inquire about shipping information and was told they will ship the first 2 weeks of October. I didn't receive anything. Called again November 1st and they still have not shipped. I was told there is an issue with the USPS tracking number. When I asked if they could ahip with a different carrier I was told no because the shipping label has already been printed. So there's a problem with it and you can't ship my stuff but refuse to ship another method. $80 spent on bulbs I can't get.