Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Timeshare Users Group is the first Timeshare website on the internet and has existed for 30 years providing owners the truth about Timeshares! Get the help you need with your timeshare for free!
Timeshare Users Group (tug2.net) has 7 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 2 reviews with 5 stars · Clear filters
My experience has been very positive. There is a great deal of useful information regarding buying, selling, and feeding back timeshares as well as resort reviews and options to buy, sell, or rent weeks. This site saved me several thousand dollars and a great deal of aggravation. I recommend it for owners or people who want unbiased accurate information.
By Jack
Everyone with a timeshare should be following TUG. They provide a valuable service, breaking industry information and have saved new "owners" by providing truthful information in time for them to rescind. I ran a large group of timeshare owners and I referred people to TUG all the time. Members are mostly kind and helpful.
By Cheryl C.
