Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
67 reviews
TubeSiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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TubeSift (tubesift.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
67 approved reviews, newest moderated first
Tubesift has become my essential go-to tool for creating campaigns and running video ads in Google Ads. It saves me so much time and helps me find super relevant videos that I know my target audience is watching. Just a solid product for advertisers. Highly recommend.
By Michael S.
Great software I wouldn't run YouTube ads without it. TubeSift saves us a massive amount of time and money launching YouTube campaigns. Thank you guys!
By Ron S.
Good tool for using on You Tube,and your not left alone after you purchase. Justin and his team work with you and help you to become successful while using this too.
By Jeff C.
I strongly dislike the lack of customer loyalty. Two of our letters remained unanswered. And the fact that you can not manage the subscription in the office. We paid for a whole month of use only because we could not change the settings on our own. Is it fair?
By Tulinova N.
Response from TubeSift· Jun 30, 2021
Hello Tulinova, Thanks for your feedback! We have reviewed your request in our support desk. All of your inquiries have been answered and handled appropriately. This is a monthly membership that has automatic renewals. Our cancelation policy is simple. Just send a request to cancel prior to renewal anytime. Our support desk is available to assist around the clock via email: [email protected] or using the chat icon on every page within the platform. Thanks for your business and we're glad you got great results for your client by using TubeSift! Best regards, TubeSift
Great program, highly recommended.
By Osmay G.
Response from TubeSift· Jun 30, 2021
Hello Osmay, Thanks for the feedback! Our team is available around the clock to assist our customers, including with cancellations. While we have provided you with a refund, we do appreciate the opportunity to cancel monthly memberships prior to their renewal. Best regards, TubeSift
Always impressed
By Edward B.
I would give this five starts but I’ve cancelled my monthly membership twice now and both times, my card has been charged the following month.
By Lisa L.
Response from TubeSift· Jun 30, 2021
Hello Lisa! Thanks for the props! We looked into your membership and found that your cancellation was improperly handled. Please write into [email protected] and we'll take care of you. Best regards, TubeSift
I'd leave 0 stars if I could. I will admit that the software mostly does what it says it will do. It's slow, but it works. That's not my issue with TubeSift. My issue is that they rebilled me without warning since I was on the annual plan. I was NOT sent an email reminder that I would be rebilled (and yes, I checked promotions, spam, primary, etc. I even asked support for the subject line and couldn't find any reminder emails). But guess what? All their promotional emails and everything else sure found its way into my inbox. They refused to refund me despite me making them aware of the issue the same day I was billed (I guess they need the money pretty badly). Then shortly after, customer service (in addition to being extremely slow) tried to cancel my access to TubeSift while still charging me for another year. The representatives refused to even try to work with me on this issue. Absolutely terrible experience with a terrible company that I'll make sure to never recommend or support again. I will reiterate, the tool itself works (mostly) for what it says it will. If they'd been more professional about it or at least pretended to care, I would have given them at least 3 stars since their tool works well enough. It's their HORRIBLE customer service that killed it for me. tl:dr The DMV has better customer support than TubeSift. Horrible user experience for a mediocre tool. AVOID.
By Andrew T.
Response from TubeSift· Jun 29, 2021
Hey Andrew, We have looked into your case and discovered an error in how your request was handled. Measures have been implemented to ensure that this mistake does not occur in the future. Thanks for your candid feedback. It helps us deliver better service. Best regards, TubeSift
