Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
384 reviews
TSM AquaticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
I have been keeping saltwater fish for 20 years, and this was my first purchase from TSM - it certainly won’t be my last. Absolutely beautiful and healthy fish. Do not think twice about buying from them. Worth it. Thank you TSM.
By Valued C.
Great selection and service
By null N.
Did a great job, livestock is heathy, but stop sending me mousepads
By Jacob J.
Great store great staff very knowledgeable always willing to help out with your fish needs
By John Y.
Flame Angel didn’t eat no matter how I tried...adverse reaction to shipping I suppose. Happens even with the healthiest fish. Other three fish purchased are doing well.
By Brad D.
Great store, great staff with a very large inventory. Very knowledgeable staff. Only bad thing is prices are a little to high.
By Jovon M.
Super healthy fish. On of the best aroumd.
By Eric H.
Healthy fish, very well shipped as well as great communication
By jason M.
