Heathy fish, excellent customer service
Beautiful heathy fish and excellent customer service. We will be ordering from TSM again!
By Kali
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
384 reviews
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Why TSM?TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.
TSM Aquatics (tsmaquatics.com) has 384 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
384 approved reviews, newest moderated first
Beautiful heathy fish and excellent customer service. We will be ordering from TSM again!
By Kali
Everything went smoothly. Fish arrived healthy and acclimated very quickly to their new environment. Love their quarantine procedures. Will definitely use TSM Aquatics for future fish and coral purchases!
By Jans
All my fish come from either TSM or another supplier that offers quarantined fish. Everything I have ever gotten from TSM has been superb and never had a fish loss. Prices are fair, service and selection is great. I recommend to anyone.
By Justin M.
Second time buying fish, all fish arrived alive and healthy, good packaging, excellent service.
By FERNANDO R R.
Excellent communication on my orders. Both fish arrived in exceptional, active condition. It was a pleasure to do business with TSM, and I will use them again!
By Michael C.
First time buying everything came it as advertised and is doing great.
By Tim
Very happy with my purchase! I was definitely nervous about receiving three bigger fish, but they all arrived fat and healthy! They even started eating a few hours after adding them to the tank so the shipping process must have been relatively stress free for them.
By Bryson C.
Healthiest fish i ever received.
By Brandon H.