TSheetsReviews of tsheets.com

The service may be fine if you are set up for it. We weren't able to use it because quickbooks online can't handle multiple workman's comp codes at one time. HOWEVER the disaster was trying to cancel. After I figured it out, it took me three tries to get them to cancel it, and they wouldn't refund it even back to the first cancellation attempt. So, I'm out $60 or $90. I have a feeling they are going to try to bill me for the current month as well (even though I've been able to use it zero.)

T-Sheets is a class act. Their software is powerful and runs without problems. Their Technical Support is WORLD CLASS! Fast, friendly, and extremely helpful. I highly recommend them.

Can we do a class action???? So Tsheets app kept kicking my employees off. Tsheets team members kept blaming it on my employees. In order to fix the problem I put in a manual clock and dropped my subscription with them. Upon requesting a refund of $220+, I was told "sorry about your luck, we aren't refunding your money due to our defective product." So heads up, if you read this, look elsewhere. I will be attempting to do a charge back to get my money back from this immoral company. They offer you a discount to sign up for a year, like 20%. Beware, when you do, they withdraw the total amount and send you monthly statements like they are taking it out once a month. Its a feel good thing they do to make you feel better about getting screwed. What's really funny is that they don't reply to bad reviews, only the good ones that are computer generated. A company with a return policy like the one they have, will never have an approval rating like the one they are showing. It's all a false narrative.

Crooks. They are eager to sell. Short on promises! They pretend to give a discount for yearly subscription and they don't tell you its not refundable, Gotcha sucker!!!

TSheets works pretty well once you understand everything that is going on in the app. They make it easy to sync to our payroll provider (Gusto.com) and import the hours. One thing they could do better is giving more freedom to how PTO works so that it can match what we have in our company handbook. I am sure they are working hard on upgrades! Still a better solution than the old school time clock.

BEWARE OF PREPAYING T-SHEETS! Honestly T-sheets was sufficient for what we needed. Ultimately our CRM software integrated time-keeping for no additional fee. That's when the fun began with T-Sheets. BEWARE of the no refunds policy that they never tell you about. It is truly amazing that they offer a discount to prepay for the service for a year, auto-renew that customer 12 months later, then never inform them that if they need to cancel the service there are no refunds for any reason. Let me see if I have this correct, prepay for a service before it is delivered, only receive the discount as the service is rendered, show me a credit balance monthly as it is partially deducted for fees each month, then refuse any credit balance refund when the account is closed and the service is no longer rendered. Seems very much like theft to me.

Janine did a great job resolving my issue. We really appreciate working with tsheets. Their customer service staff is always very friendly and easy to get in touch with. Thank you!

First of all, I frankly agree with other reviewers; as long as you don't have a problem, TSheets is a GREAT time tracking solution. However, while they preach "integrity" at all levels, it is clear that integrity means something different to them than it does to me. TSheets offers a discount for annual subscriptions. They should, of course, they have your money a year in advance. HOWEVER, if you don't use your annual subscription, they will give NO refund. This is outrageous, of course, and immoral in my opinion. Even magazines give refunds when you cancel your subscriptions (which have been highly discounted). Thus. much like Intuit, they GOTCHA. They will tell you that this policy (their policy) is fully explained in their terms and conditions, which I can neither confirm nor deny, but that's a cop out (something immoral isn't immoral if you disclose it in the fine print!). I love the product, but just like Quickbooks, struggle with the business model.