Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
588 reviews
OtterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
588 approved reviews, newest moderated first
Super helpful and dedicated to solving our issue!
By Celia
Response from Otter· Mar 5, 2026
Hi Celia, Thank you for your kind words! We're happy to hear that our team was able to assist and stay dedicated to resolving your issue. Your feedback is greatly appreciated. -Alex
Really good service
By Jesie
Response from Otter· Mar 5, 2026
Hi Jesie, Thank you for the great feedback! We're glad you had a positive experience with our service, and we appreciate you taking the time to leave a review. -Alex
Finally I got someone who cares. Very good service.
By Marcelo
Response from Otter· Mar 5, 2026
Hi Marcelo, Thank you for your review! We're really happy to hear that you felt supported and cared for during your experience with us. Don't hesitate to let us know if there's anything else we can help with! -Alex
very detail oriented.covered all aspects of the new system and menu .answered all questions happily
By greg
Response from Otter· Mar 5, 2026
Hi Greg, Thank you for your kind feedback! We're really glad to hear that everything was explained clearly and that all your questions were answered. Looking forward to growing your business together, thanks! -Alex
Yes so far cant complain good experience
By Brulee C.
Response from Otter· Mar 4, 2026
Hi there, Thank you for sharing your experience! We're really glad to hear everything has been going well so far. If there's ever anything you need, we're always here to help. We look forward to continuing to provide you with a great experience! -Alex
Peter was Awesome. Got all our stores setup in no time at all. Highly recommend working with him!
By Josh R.
Response from Otter· Mar 4, 2026
Hi Josh, Thank you so much for the fantastic feedback! We're thrilled to hear that Peter was able to get everything set up quickly and smoothly for you. We'll be sure to pass along your kind words to him! -Alex
Thank you for your patience :)
By Brian B.
Response from Otter· Mar 4, 2026
Hi Brian, Thank you for your kind words! We truly appreciate your patience as well. Looking forward to growing your business together, thanks! -Alex
Great service
By Nando G.
Response from Otter· Mar 4, 2026
Hi Nando, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service. Looking forward to growing your business together, thanks! -Alex
