Good Idea, Terrible Execution
The value prop is there, but the execution, conflict resolution, and service is behind horrible. Our business has suffered more than $7,000 monthly for going on 3 months from their inability to execute. Again, they have a brilliant concept, but they are simply cannot get the job done
By Zach T.
Response from Otter· Jun 16, 2023
Hey there Zach! Happy Friday. So sorry to hear that you've been experiencing a 3-month issue with Otter. This is (obviously) not our goal, and I'm confident we can resolve this for you ASAP! I've requested more information from you so I can have someone on our teach reach out to you directly. Thank you! - Alex