Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
588 reviews
OtterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
588 approved reviews, newest moderated first
was a good experience
By Jeffrey F.
Response from Otter· Feb 11, 2026
Hi Jeffrey, Thank you for sharing your experience with us. We're so pleased to hear that you had a good experience! Your feedback means a lot to our team! -Alex
Every thing was good
By Mangos Mediterranean G.
Response from Otter· Feb 11, 2026
Hi there, Thank you for taking the time to leave us a review! We're delighted to hear that everything met your expectations. Looking forward to growing your business together, thanks! -Alex
Very Helpful
By Robert S.
Response from Otter· Feb 11, 2026
Hi Robert, Thank you for your kind words! We're really glad to hear that you found our service helpful. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We're looking forward to growing your business together. Thanks! -Alex
Peter Gabriel was awesome! Super patient and knowledgeable.
By Nikki S.
Response from Otter· Feb 11, 2026
Hi Nikki, Hi there! Thank you so much for the kind words. We’re thrilled to hear that Peter provided such a patient and knowledgeable experience for you. I’ll be sure to pass this praise along to him personally. We look forward to working with you again! -Alex
Best service
By Chelsea Açaí C.
Response from Otter· Feb 10, 2026
Hi, Thank you so much for leaving a 5-star review. We're thrilled to hear that you find our services the best! This is what we aim for, and we're looking forward to growing your business together. Thanks! -Alex
Celine , provided good service
By Dilpreet T.
Response from Otter· Feb 9, 2026
Hi Dilpreet, Thank you so much for the 5-star rating! We are thrilled to hear that Celine provided you with great service. We’ll be sure to share your kind words with her. Looking forward to growing your business together, thanks! -Alex
Francis was exceptional. His support team Leter and Mckie were also very helpful. They assisted with the onboarding of the Otter Venmo partnership as a third party vendor for the Toast operating system. They were patient and informative. Great Job!
By Jeffrey
Response from Otter· Feb 9, 2026
Hi Jeffrey, Thank you for the wonderful feedback! We are thrilled to hear that Francis, Leter, and Mckie made the Otter Venmo and Toast integration a smooth experience for you. We look forward to supporting your business as you grow! -Alex
fantastic,awesome
By RAHUL K.
Response from Otter· Feb 9, 2026
Hi Rahul, Thank you for taking the time to leave us a 5-star rating. Fantastic and awesome is exactly what we strive for. Looking forward to growing your business together, thanks! -Alex
