Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
128 reviews
NewAuraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewAura is a modern skincare brand focused on helping people with sensitive, flaky, and easily irritated skin to feel confident again.Our cream is made with a unique blend of natural ingredients like Camellia Oil, Centella Asiatica, and ceramides — chosen for their ability to soothe dryness, reduce visible buildup, and support a healthy skin barrier.Unlike harsh products that can strip or irritate, NewAura is designed to be gentle, lightweight, and non-greasy, making it easy to use daily on both skin and beard areas.We believe skincare should be simple and effective, with results you can feel from the first use. Every product is backed by our satisfaction guarantee because we’re committed to helping you look and feel your best — naturally.
NewAura (trynewaura.com) has 128 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
128 approved reviews, newest moderated first
De snyder og bedrager.. du køber deres produkt og tilmelder dig automatisk et abonnement hvor efter de sender flere produkter til højere priser end først købte… du ser ingen steder at de gør du får ingen chance forsat opdage hvad der foregår før det er for sent…. Og ingen muligheder for refundering..
By Dennis M.
Do not buy here!! Without realizing it, you're automatically signed up for a subscription. The second time I ordered, I had to pay even more than the first time. And of course, it's impossible to get your money back because you’re supposedly “agreeing” to a subscription. Really disappointing that it works this way, especially since the product itself was actually quite good.
By Johnny L.
I purchased the beard cream and the experience has been nothing short of a nightmare. Delivery took far too long, and once it finally arrived, the product had no effect whatsoever. Without my consent, the company then enrolled me in an ongoing subscription, charging me every month for something that clearly does not work. I have sent multiple emails requesting cancellation and received no reply. Attempts to cancel directly on their website are met with repeated “technical fault” messages, making it impossible to stop the charges. This is deceptive, unethical, and feels deliberately designed to trap customers. A complete scam – avoid this company at all costs.
By Ali M S.
Response from NewAura· Sep 13, 2025
We’re sorry to hear this. After reviewing, we haven’t received any emails from you at our support inbox (listed on our site) — our team always replies within 24 hours. To clarify, the subscription option is clearly displayed on the product page directly under the price. Customers can untick this box if they prefer a one-time purchase, but it is never hidden or added without disclosure. As with any skincare product, results may vary from person to person since everyone’s skin is different. That said, we don’t want you to feel dissatisfied. Please contact us at [email protected], so we can cancel any subscription and issue a full refund as soon as possible.
Bought the beard cream, took a very long time to arrive, didnt work at all and now they have set up a subscription that I didn't set up so Im paying every month for something that doesnt work. Emailed several times to try and cancel but no reply. Tried to cancel on fhe website and it says there is a technical fault on their side try again later. AVOID AT ALL COSTS, COMPLETE RIPOFF
By ianandlyn
SCAM abonnement løsning man ikke kan komme ud af. I øvrigt et placebo produkt.
By Michael
Rip of from a different brand. And these guys here dont even reply messages
By See 4 E.
They sign you up for a subscription with very little transparency. Be careful.
By P. W.
The product is just a copy of roycederm, you can find the original here for cheaper, just type "RoyceDerm Seborrheic Dermatitis & Psoriasis Cream" Even the product (of roycederm) is more expensive than alternatives with the same active ingredients (salicylic acid). They want you to overpay for their (good) marketing.
By Samuel
