Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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583 reviews
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Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days.We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.
Minded (tryminded.com) has 583 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
583 approved reviews, newest moderated first
The minded team was really helpful and was great since I don’t have health insurance
By customer
Response from Minded· Jan 28, 2022
Hi there! Thank you for taking the time to leave a review. We are so glad you had a positive experience.
Kevin Gormley explained the process well. He made me feel comfortable and heard, which is important to me.
By customer
Response from Minded· Jan 24, 2022
Hi there! Thanks for taking the time to leave a review. We are so glad you had a positive experience using our service.
The nurse was rude to me, told me, very rudely, that I had a terrible connection - was mean, pushy, rushing and rude right off the bat within the first few minutes. When I tried to call in via the phone option, the service said the host had ended the meeting. Not even 5 minutes into the meeting... yet I paid for 30 minutes and I need medication because my old prescription recently ended - sadly Minded wont get back to me. How can a medical professional do this to a patient and act so brazenly cruel, rude, carless and mean? I hope the Zoom call was recorded because this is unacceptable - she was also close to ten minutes late to the meeting. I understand people may be working long hours but why take it out on the patients? Or is it a bias towards people with mental illness? I am just so disgusted... I waited a week for the medication I so desperately need and now I am left with zero help! I cried uncontrollably afterwards because of the predicament she left me in without medication and other hospitals dont have opening appointments. To make matters worse, Minded deleted my comments on their Instagram page to cover up the bad behavior of their staff. I'm sure nothing will be done and this issue wont be addressed as this person will go on to harm even more of an already vulnerable population - but who cares how many sick people dhe harms as long as she gets paid and this corrupt company steals our money... Run as fast as you can and CHOOSE A DIFFERENT SERVICE!
By Abigail T.
Response from Minded· Jan 20, 2022
Hi there Abigail—We are very sorry to hear that you had a negative experience using our service. Your mental health is of the upmost importance to us, and we would like to rectify the situation as soon as possible. If you could please send another email to [email protected], we will escalate your case to the head of our customer support team.
Couldn’t figure out the zoom but I’m sure it was my issue. Otherwise the NP I spoke with was awesome.
By Courtney
Response from Minded· Jan 18, 2022
Hi there—Thanks for taking the time to leave a review! We are sorry to hear your Minded experience was less than perfect. If you have any questions about zoom in the future please send an email to [email protected] and a member of our customer success team will be in touch to assist you. :)
Appointment was fast enough but I feel like the provider didn't listen to what I had to say regarding my meds. I've been managed with the same meds since 2011 but it didn't matter because I wasn't currently" taking them. I worked with therapists for years nailing down the doages and meds that worked. The lady was nice enough just not what I had in mind.
By customer
Response from Minded· Jan 18, 2022
Hi there—We are sorry to hear your Minded experience was less than perfect. If you have any concerns please send an email to [email protected] and a member of our customer success team will be in touch with your shortly. We would love to rectify this situation. We want you to feel confident about your medication plan. :)
So glad I found minded absolutely love them.
By Gloria
Response from Minded· Jan 18, 2022
Hi there—Thanks for taking the time to leave a review! We are so glad we were able to support you. :)
Love them simply amazing and understanding
By customer
Response from Minded· Jan 18, 2022
Hi there—Thanks for taking the time to leave a review! We are so happy to hear you had a positive experience using our service.
I’m so blessed that I found Minded!! I will share with everyone! It’s literally a lifesaver for me. I found it last month and had my appointment on the 11th of this month and had my prescription the SAME DAY!! I’ve been dealing with high anxiety for a long while now and not having insurance I have just DEALT!! But thanks to minded I no longer have to just deal with it, I finally got help and I’m so so so BLESSED!! Thank you minded and the amazing team, they are always so quick to respond to my messages and so uplifting and sweet! Y’all are just amazing!
By Laura B.
Response from Minded· Jan 14, 2022
Hi Laura! Thanks for taking the time to leave a review! :) We are so happy to hear we were able to help you.
