website was great
website was great
By Breaucia M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Astro is here to make self-discovery feel a little more personal, meaningful, and magical. ✨We create personalized experiences that help you explore love, relationships, compatibility, and the patterns that make you uniquely you.Whether you came to us curious about your releationships, looking for clarity in love, or simply wanting to understand yourself a little better, we hope Astro gives you something that feels personal and worth reflecting on.We're grateful to have you as part of the Astro community and are always working to make your experience better.
Astro (tryastro.org) has 273 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
273 approved reviews, newest moderated first
website was great
By Breaucia M.
I authorized a 1.00 transaction, 3 days later the took $72.00 from my account, promised a refund and never delivered then 3 weeks later they took another $72.00 out of my account unauthorized and promised another refund. They also didn't deliver on that promise. I am now out $140.
By Kayla W.
SCAM WARNING: Hidden charges and refused refund! Do not trust this platform. This is a total scam that traps you with hidden fees and refuses to give your money back. I originally signed up for a service that was explicitly advertised as a simple $1 USD payment. However, the second I accepted, they did not hesitate to instantly debit my account multiple times without my permission, stealing a total of $81.86 USD! I immediately requested a full refund on September 27, which is now 18 days ago. Initially, they promised it would take 5 to 9 business days. When the deadline passed and I contacted them, they came up with a ridiculous excuse claiming my account needed a "manual check" just to delay the process. Since then, it has been total silence. It is absolutely disgraceful that I have to beg to get back money that was taken from me through deceptive and unauthorized transactions. Avoid Astro at all costs. They are unauthorized charges disguised as a $1 trial. I demand my full refund immediately, or I will let my bank handle this fraud and force a chargeback.
By Jim Bryan B.
The worst experience I've ever had. They took the money from my credit card without providing anything. I've written to them several times asking for a refund or to got what I paid for, but they never gave me a real answer and my personal page is still empty of any reports I requested and paid for! They don't respond directly, they have robotic emails that postpone you like "wait a bit longer, we are providing your refund". It's a scam! Absolutely refrain! It's been month I tried to ask for a refund! I have all the proof. And if the amount was more higher, I would have turned to a lawyer. Their scam is to take small amounts, so you cannot protest much! Save you money and absolute avoid them!
By Kate
SCAMMERS! THEY PROMISED TO RETURN MY 3K+ PHP IN 7 BUSINESS DAYS. IT'S THE 7TH DAY, THEY DIDN'T RETURN IT, TRIED COMPLAINING ONLY USES AUTOMATED RESPONSES. THEIR PHONE NUMBERS CAN'T BE CALLED. DO NOT BUY THEIR SERVICES!!! TOTAL SCAM! I NEVER AGREED TO THE SUBSCRIPTION AND IT WAS STATED ON THEIR WEBSITE THAT THEY'RE REFUNDING IT WITHIN 24 HOURS - IT'S A LIE!!! SCAM WEBSITE - TRYASTRO.ORG
By Jes I.
It was helpful. Alyssa was really helpful
By Krupa P.
Request refund
By Prudence
Refund process
By Cindy