Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
TrustworthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trustworthy is the maker of The Family Operating System®, an intelligent vault that helps modern families protect and optimize their important information — Family IDs, Money, Property, Passwords, Insurance, Taxes, Legal, Emergency Instructions, Contacts, and more. With Trustworthy, families are completely prepared for all of life's moments, now and across generations.
Trustworthy (trustworthy.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
65 approved reviews, newest moderated first
Much better price for the service.
By Douglas
Response from Trustworthy· Dec 3, 2021
Hello Douglas, thanks so much for sharing your review and I'm incredibly thrilled to hear you appreciate our service! Please don't hesitate to reach out to our concierge team with any questions or request a tour of everything you can do with Trustworthy. Thanks again, Chanel Reynolds | CCO [email protected]
Easy to use, intuitive app for organizing our important documents. It took about 10 hours to get 85% of our documents completed. I like the status feature of what remains to be completed and/or uploaded. I am excited to have found and purchased this secure application.
By Susan H.
Response from Trustworthy· Nov 2, 2021
Hello Susan, thank you so much for writing a review and I am thrilled to hear that you have had such success using Trustworthy to organize your important documents. The (also) great news is that once you've gotten organized, it is much easier to stay on top of updates and *stay* organized. I'd be happy to share any personal tips or tricks but getting 85% done is quite an accomplishment. Congratulations and I'm excited that you'll know where to go and how to easily access all your important documents whenever you need them. If you have any questions or suggestions we'd love to hear from you, just email our concierge team at [email protected] anytime! Thank you, Chanel Reynolds Trustworthy CCO
Great service! Really love how it guides me through all the stuff I need to plan for my family assets and important documents.
By Stephen F.
Response from Trustworthy· Nov 2, 2021
Hello Stephen, I'm so excited to see that you've found Trustworthy and it has made such a positive impact in helping to get your finances and documents organized. So many Trustworthy families have mentioned how daunting it feels to have all those documents staring at you from the 'to file' pile on the corner of your desk or kitchen table. I hope you enjoyed that gigantic sigh of relief knowing your important information has been safely and securely organized. What an excellent way to approach the holiday season and even better kick off to the new year - congratulations! If you have any questions or suggestions we'd love to hear from you, just email our concierge team at [email protected] anytime. Thank you, Chanel Reynolds Trustworthy CCO
Trustworthy provides us with a way to collect all of our important documents in one place in case anything happens to one of us. It’s invaluable
By Raymond R.
Response from Trustworthy· Jun 12, 2024
Hi Raymond, You're so right. With digital transformation, global uncertainty, climate change, and everyday life, there's never been a better time to have a digital version of all your important documents and information. Thanks for a great review. Nat Robinson, Founder.
This is basically a metadata database. The alerts aren't specific the document/state so I've had issues where I get my final "reminder to renew" 4 months before expiration and I can't actually renew until I'm within 3months of the renewal date. It's crazy expensive for what it is.
By Zachary S.
Response from Trustworthy· Oct 25, 2021
Hi Zachary, Trustworthy has come a long way since your review, but your feedback has inspired us to improve it. We've released many new features and modified pricing to accommodate different family budgets, including free. We recently added an AI feature set to help make family digital organizing effortless. I hope you'll be inspired to take another look. Nat Robinson, Founder.
Awesome so far!
By tony
Response from Trustworthy· Jun 11, 2024
Thanks for the great review Tony. Please let us know if there's anything we can do to improve your experience. Nat Robinson, Founder.
So great to have everything in one spot. It sets my mind at ease knowing that I can access this info anywhere. I know my husband will easily be able access this if something happened to me.
By Kareena C.
Response from Trustworthy· Jun 12, 2024
Hi Kareena, Thanks for the great review. Really glad to hear you and your husband are enjoying peace of mind with Trustworthy. Please let us. know if there's anything we can do to improve your experience. Nat Robinson, Founder.
I'm so grateful to finally be organized because of Trustworthy. The support around this software is fantastic. I am able to customize the software just enough by using tiles to create an interface that exactly matches the unique needs of my own family and businesses.
By M H.
Response from Trustworthy· Jun 12, 2024
Hi M, Thanks for the kind review. It's fantastic to hear you're feeling better organized and prepared with the help of The Family Operating System. Sounds like you've mastered Trustworthy. Nice! Nat Robinson, Founder.
