Trusted CasketsReviews of trustedcaskets.com

Prompt and Professional Assistance

The casket was absolutely beautiful and it was delivered in 2 days. It was a third of the,cost. Highly recommend, don't pay $$$ at the funeral home.

Understanding my needs and the solutions provided to satisfy my needs was outstanding.

The casket arrived early and when I was at the funeral home to receive it . It was beautiful. The funeral home thought so as well.

Ordering on line was easy.. the customer service was awesome considering the situation and they were patient and assuring. I called several times due to questions and every time I called they were nice and patient.

Looks great and arrived sooner than expected.

I called wasn’t able to speak with anyone. I purchased online and received a received a follow up call thank GOD. The casket was scheduled to be delivered the day of services. Standard delivery? The person at other end said it cost 400..00 for express, I mumbled , smh an expressed my concern with so much cost during this already tough time. The rep requested to place me on hold to check if anything could be done.. delivery charge cut in half. Still feeling anxiety and stress the rep empathizing ask to place on another brief hold. She came back and promised next day at no additional cost, she advised the next time I use service charge will it be eliminated. I was delighted finallly an understanding act. I will pay delivery charge as a result of education proved. Suggestion readjust pricing model so everyone auto pay express. Advertise with express charge include. People are online because of cost. Your prices are better than funeral but is scary .. auto charge everyone ; your price is Great and will not suffer with auto assumed price

I purchased a casket for my husband from this company in the delivery was quick, but unfortunately, when the casket arrived at the funeral home and they were unable to open the casket, which caused me to have to get another casket, which was not the one that I wanted in a short time notice.