Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
789 reviews
TrulieveSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trulieve stocks the highest quality cannabis, medical marijuana, and CBD products. We carry vapes, flower, edibles, concentrates, and many more products at our cannabis store. Visit one of our dispensaries to learn more with an experienced team member, or visit our website to view our menu and shop for in-store pickup!
Trulieve (trulieve.com) has 789 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
789 approved reviews, newest moderated first
Had a awesome experience... Harris he was great . wonderful help. I love this place 😍
By Yolanda
Response from Trulieve· Oct 14, 2026
Hi Yolanda, Thank you for taking the time to share your experience. I am glad to hear that you received wonderful help from Harris and we always appreciate the support. We look forward to seeing you again soon!
Englewood store is great. Staff always very attentive- appreciate Scott! Product is quality. Enjoy your visit.
By Robinne D.
Response from Trulieve· Oct 14, 2026
Hello Robinne, Thank you for taking the time to provide this feedback. We are happy to hear that the Englewood store provides great service and that the products are working well for your needs. We hope to see you again soon!
Trulieve Old Kings Rd Palm Coast Special shout out to Anthony who provides the best customer service allowing my deliveries to switch to pick up when requested and makes great recommendations based on my preferences ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
By Andrea S.
Response from Trulieve· Oct 14, 2026
Hello Andrea, Thank you for taking the time to provide this feedback. We are grateful to hear that you are receiving great customer service from Anthony and that they are able to accommodate your requests. We hope to see you again soon!
The staff at the Port Richey location are outstanding. Annika was incredibly welcoming, knowledgeable, and took the time to guide me through my order while recommending other products that would enhance my overall experience. Her excellent customer service made the ordering and pickup process smooth and enjoyable. I highly recommend this location to anyone looking for exceptional service and a great overall experience.
By Otis O.
Response from Trulieve· Oct 14, 2026
Hello Otis, Thank you for taking the time to share your experience. We are happy to hear that you are receiving great service from this location and to hear of the great care that Annika provided. We hope to see you again soon!
I have always been very satisfied with my experience in your dispensary but on this day Saby was more than happy to help me with everything even went out of her way to help me leave satisfied due to the process of my card being processed right.
By Joshua H.
Response from Trulieve· Oct 14, 2026
Hello Joshua, Thank you for taking the time to provide this feedback. We are happy to hear that you received the service and care that we expect from our associates and of this excellent interaction. We hope to see you again soon!
I was not happy with the products..I'm going to stay with the vape stores
By Darlene B.
Response from Trulieve· Oct 14, 2026
Hello Darlene, Thank you for taking the time to provide this feedback. I am sorry to hear of any quality concerns regarding our Vape Cartridges. We recently gained control of this account and would like to try and gain any additional feedback and or see if we can help in any way. If you have any additional feedback and or we may be of further assistance please reach out to us at [email protected].
I was lied to about the great discounts I would receive. I came home and added it up. NO DISCOUNT AT ALL! Now let's talk about the hired help. Oh wait, he was no help at all! I have gotten great deals every time I have purchased from Surterra and INSA which is where I will continue to frequent. I do not recommend Trulieve.
By Alan T.
Response from Trulieve· Oct 14, 2026
Hello Alan, Thank you for taking the time to share your experience. We’re sorry to hear about the frustration surrounding the discounts and service you received. We recently gained control of this Trustpilot account and appreciate the opportunity to respond to your feedback. If you still need assistance or would like us to take a closer look at your experience, please reach out to us at [email protected]. Thank you again for bringing this to our attention.
Great dispensary
By Malik R.
Response from Trulieve· Oct 24, 2026
Hi Malik, Thank you for the kind words. We are glad to hear that you had a great experience and look forward to seeing you again soon.
