TrulieveReviews of trulieve.com

They poison their discarded marijuana with bleach and other chemicals knowing people are taking it and smoking it. This is criminal intentionally poisoning people and they should be sued and charged criminally!

Placed delivery order on 2/17/25, a Monday, Fernandina Beach store. They couldn't deliver until Saturday, 2/22/25. I called and canceled the order. Today, 3/1/25 I got a call asking if I was available for my delivery...12 days after I canceled. In my opinion, Trulieve is one screwed up business and has been for years. I have filed many complaints over the years with the OMMU about their inability to provide any modicum of customer service. If you place an order for pickup it is not unusual to sit and wait over an hour for your pickup. But now they've topped it with a 12-day delivery window. I spend about $400 a month on product and none of it goes to Trulieve anymore. Thankfully MÜV is a few miles up the road! I can't urge you enough to go somewhere else. Unless, of course, you like abusive behavior from a business

Absolutely horrible experience at the Orange City location! I am a new patient and the way that I was treated by the AGM Michael Rivera was despicable. Something so simple turned into a three hour ordeal and A DELAY IN PATIENT CARE!! He told one of his employees to come tell me while he sat in his office that he was not going to speak with me any further about the situation, just to call my phone ten minutes later repeatedly! And he only called me to then try to "talk" because I said I was calling corporate! He was rude, never expressed any empathy, and just a disgusting person!! I will never be back to this location, I will drive the additional 20 minutes to go to the location in Sanford! Literally, my situation could have been resolved by just suggesting I go to a different location since they were having IT issues. HE SHOULD NEVER BE ALLOWED TO TOUCH MEDICATIONS AGAIN OR INTERACT WITH ANY CUSTOMERS! He deserves to stay in the back so no one should ever have the displeasure of being in his presence because he doesn't want to help you anyways.

Been a customer for 3yrs, Jacksonville Beach location.Trevor, John &$ Megg are So professional. They are always so helpful. As I don't know something about a product they let me know . Their product knowledge is just amazing 😍 they are like my friends. They ask about how I'm doing & that is a kind way to run a business. Fast and efficient but caring... I tell all my friends to go to this location... I think they deserve raises...

From the moment you open the door, one is professionally greeted and booked in. The staff is amiable, professional, and prompt without rushing one. I had the pleasure to meet: Yuli, Cristina, Raysha and Isaac. I commend them for having provided exceptional client care service. Always makes me happy to return to the Irlo location. Thank you for your kindness.

Went to Chandler for a couple Liiils and Brix, they had the vapes 50% off. They were charging full retail. Mint, Stiiizy had them advertised for 14, trulieve charged me 23.50. That’s not on sale. They inflated their “retail” to full list price and the 50% off dropped it to regular retail. Last time I purchased from Tempe I got them for 13.50 a piece. Lesson learned, probably won’t come back to this location .

Sad business, closing a much needed location for many patients! Oh but you don’t consider us patients…just dollars

They are always severely understaffed and the wait time is enormous. No one greets you the waiting area is always full. It’s just a poorly managed place.