Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
29 reviews
TrufairsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jennifer and Arindam bring a unique mix of expertise and passion to Trufairs. With backgrounds in healthcare, they’ve always understood the close relationship between well-being and comfort. Their entrepreneurial spirit led them to venture into the world of luxury home décor and furniture. Their vision? To curate a collection of exquisite, hand-picked products that not only enhance your space but also enrich your daily life.WHAT SETS US APART1: Distinctive Designs:Our collection is a blend of modern elegance and classic sophistication. From sleek furniture to stunning home décor, every piece is carefully selected to embody elegance, functionality, and comfort.2: Aesthetic Excellence:We are passionate about aesthetics. Our team travels the world to find pieces that redefine luxury. Whether it’s a statement chandelier, a plush sofa, or a handcrafted rug, Trufairs ensures that each item radiates sophistication and style.3: Personalized Service:At Trufairs, you’re more than just a customer—you’re part of our family. Our dedicated team is here to offer personalized guidance, helping you find the perfect pieces that reflect your unique style and vision for your home.4: Global Reach:Jennifer and Arindam’s passion extends across borders. Trufairs collaborates with artisans, designers, and manufacturers from around the world, bringing you the finest products from every corner of the globe.
Trufairs (trufairs.com) has 29 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 3 reviews with 4 stars · Clear filters
I think its one of the better stools that I have had.
By Roger
Response from Trufairs· Jul 26, 2026
Thank you for your 4-star review! We’re delighted to hear that you’re happy with the stool and that it’s better than others you’ve owned. We truly appreciate your feedback and hope you enjoy using it for many years to come!
Ordering was easy. Delivery was on time. The product is not what I expected.
By Kathy
Response from Trufairs· Mar 23, 2026
Dear Kathy, Thank you for reviewing us! We are delighted that our delivery speed and ordering process met your expectations. We are sorry to hear that the product itself was not what you expected. Customer satisfaction is our top priority, so we would live to help fix this. Please contact us at [email protected] or call 1-844-833-3267 so we can make this right. Sincerely, Trufairs Support Team
The bookcase arrived in good condition in a 67 lb box! Assembly was pretty straight forward, no missing screws or bits. All of the parts receiving screws were pre-drilled so securing the screws was easy with the supplied screwdriver. The completed bookcase seems very sturdy. I did make a upgrade to the installation process. The provided 'wood screws' would have abraded the book covers as the tops of the screws were not flush with the shelf pieces. I used a counter sink tool to prepare each hole first so that the screw heads were flush with the shelf piece.
By John
Response from Trufairs· Nov 2, 2025
Thank you for your positive feedback. We are happy to hear that bookshelf was delivered safely and the assembly process to be easy, as customer satisfaction is out top priority.
