Trueform ConcreteReviews of trueformconcrete.com

Honestly, at first was immediately taken back because their customer service was lacking. Hard to get in touch with and I had to go through multiple people just to order my product. Once ordered, I asked their employee how the sink was mounted and he told me that the sink would be mounted by two brackets that are attached to the wall. I clarified with them, outside of the wall or inside on the studs, and they said that the sink could be mounted from the finished wall. Once the bracket and sink came in, we quickly found out that the sink bracket needed to be attached to the studs inside of the wall and at specific measurements. None of which was told to me. The contractor had to remove the finished tile and drywall on the wall so that we could install the brackets. He has since back-charged me over a thousand dollars. When I brought this to their attention, it was dismissed as our fault and basically, "oh well you cant prove what we said, so we arent at fault". Very Unprofessional through out the process. They also need a new bracket system, their current bracket doesnt fasten the sink, it only holds it up --- not very secure.

Although the product performs perfectly. There is some difficulties with a particular representative that does not respond to our office. He does however respond to our company president.

Service was good, but product is not suitable for kitchen use. It chips and stains immediately with any use.

Staff is very nice BUT the product is HORRIFIC if you intend to use it anywhere near a kitchen. It chips very easily. It stains WORSE than marble. It is not easily repaired (without looking like a series of patches that dont match the original surface). It does NOT look like cement/concrete (which is what we wanted). It is EXPENSIVE. You are MUCH better off just buying a quartz product or getting the real thing (marble). Do NOT waste your money. Either the rest of these reviews are from family members or these people do not use their kitchens.