Golden Coast LLCReviews of truefeat.com

Same experience as all the others. Ordered leggings, wrong fit. Had to pay postage for return and have never received new pair. Emailed 6 times and not one response. Will have to deal with my credit card company for a refund. These people should be out of business.

Such a horrible experience. I ordered legging but they did not run true to size, so I returned my complete order. I paid for return shipping 4 days after I received product. On my first follow up email 10 days later, they informed me that it was taking up to 30 days for a refund, it has now been over 2 months with no refund. I have followed up with repeated emails with no response. I will be submitting a dispute with my credit card company and putting in a complaint with the Better Business Bureau!

I know 2020 is a tough year for businesses but I hate people taking advantage of other people. I never received a Refund for my leggings sent back and that’s just wrong. I keep getting generic emails asking me to resend email or to give information I had already given several times.

I ordered 2 pairs of leggings and paid in good faith. The sizing was way off and too small. I returned and paid $10 for postage. I have since not received my refund. When I mention refund in their ‘chat’ they disconnect. They are a disgusting company and have no integrity.

I ordered 2 pair of yoga pants from this company. I wasn't thrilled with the fit because of the tight seam at the top. I wrote an email to them about wanting to return. I had to pay for the return and then, nothing. I EMAILED AND EMAILED. I NEVER GOT MY REFUND! THE PACKAGE DIDN'T COME WITH INFORMATION SO I WROTE IT ALL OUT WITH MY EMAIL AND PHONE NUMBER ADDED IF THEY HAD ANY QUESTIONS. THIS SITE IS A SCAM. IF YOU DON'T LIKE THE PANTS, YOU'RE OUT OF LUCK! IT'S DISGUSTING THAT PEOPLE CAN DO BUSINESS LIKE THIS. TRY LOOKING FOR A CONTACT NUMBER....YOU WILL NOT FIND ONE BECAUSE THEY DON'T WANT TO BE CONTACTED. NOTICE NO ONE HAS RESPONDED TO THESE BAD REVIEWS. THEY DON'T CARE BECAUSE THE PEOPLE WHO DON'T LOOK AT REVIEWS FIRST (THE ONE TIME I FORGOT TO) THEY WILL ORDER ITEMS AND THIS IS HOW THE COMPANY MAKES MONEY. THEY GET THE ITEM BACK AND KEEP YOU MONEY. YOU WILL BE JUST AS DISAPPOINTED AS THE REST OF US IF YOU ORDER FROM THIS COMPANY.

Same as the others. Ordered stuff.. never came. reached out to cust serv. 3X no answer. Will contact credit card. TERRIBLE!!!

I ordered leggings and a sports bra; returned the bra when it didn't fit and more than a month has passed with no refund or adequate communication. I have received form responses and then a strange email saying they had technology issues and to resend any correspondence. I will never order from them again!

In a COVID-induced panic at working from home full time I ordered 4 pairs of leggings from this company on 9 April 2020. It took almost 6 weeks to get them (they arrived 18 May) and I emailed them several times to get information on shipping, to no avail. When the leggings finally arrived I didn't like the fit or fabric so decided to send them back for a refund. I had to pay for shipping, so I sent them back three days after I got them on 21 May. The USPS tracking number said they arrived at their address in Bellevue on 28 May and I still have not received a credit for the return and it's a month later. I've had to file a complaint with the Better Business Bureau (and I apparently am not the only one from the complaints filed against them on the BBB website) and lodge a complaint with my credit card company so they are conducting an inquiry now. The complaints to the BBB seem to go back to last year so this predates the spread of COVID. They are clearly not equipped to fulfill the number of orders they have and attend to customer service so I would caution you to steer clear of them until they show improvement.