Polite customer service
Polite customer service, and knowledgeable about vitamins and things to add to smoothies for good health.
By Sonya M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
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Polite customer service, and knowledgeable about vitamins and things to add to smoothies for good health.
By Sonya M.
Stopped in on my lunch break and got the island green smoothie plus a buffalo chicken wrap, both came out fast and fresh. Smoothie was nice and cold and the wrap was still warm, way more filling than I expected. Line was kind of long when I walked in but they kept it moving so not a big deal.
By Sarah B.
I really like this as a go to for something a little different and fairly healthy. It is a little costly but I feel that it’s comparable to normal takeout. It’s very good food also. My only issue with the specific spot I visited in person is that it seemed run down. If I had just been driving by, I would not want to stop there. Also I could barely hear them when going through the drive through. The food was delicious and the smoothies were out of this world
By Dani S.