Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Tropical Smoothie Cafe on Cardinal Blvd in Louisville, Ky. is the best! I go everyday for my Paradise Point Smoothie. They know me by name and greet me before i get to the counter, all the employees are nice and always smiling. Sometimes, i send my husband or grandkids in to get my smoothie and they just say my name, that's how awesome the staff is. They recognize their customers. Thanks Again, Tiffany
By Tiffany
I ordered from the Pineville Louisiana branch. I ordered a green Caesar salad with ranch instead of Caesar dressing and my salad was amazing. It was the best ranch that I have ever tasted. I will definitely be ordering again.
By Mary B.
Had 2 large orders at different times today and staff was wonderful! They were super busy but held it together and super friendly service!! Highly recommend!! Thank you!!
By Juli G.
This is the cleanest restroom Ive ever been in Management is the best Ill be back
By Tara K.
I love your tropical smooth cafe.The staff are very friendly I'm Greeted & Thanked. They have Healthy Smoothies & Food so far there hasn't been anything I haven't liked. I'd recommend this spot Pamplico hwy if you want something good go see Axita she will make sure your Smoothie & food is good...
By Eric G.
I went on my lunch break from school and Tara C waited on me, she was fantastic and so was my smoothie and oatmeal bowl. The restaurant is SPOTLESS and had great energy. Second time I ate there in two days.
By Dawn G.
Tropical Smoothie Cafe is amazing!! From the delicious food and smoothies, to the customer service, it is always a good visit!! I’ll be back for sure!!
By Josh M.
Christa at the Jones Valley location is AWESOME !!! She is always so friendly, so nice and an great person to be in customer service !!! 5 STARS for her :-)
By Denise C.