Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
180 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Making a smoothie is fairly easy. Making a smoothie you come back for day after day is something the grapevine tx location does best. Offering personalized service with a great product. KUDOS to the the team!!!!!
By Duane N.
The staff is friendly, the location is great for me, and the smoothie's are the best. The Island Green is my fav!
By Susan
Jshean gave great customer service ensuring I received my birthday smoothie despite the app malfunctioning. Greatly appreciated.
By Peter S.
The workers are all delightful
By Delaney D.
Muy buena atención al cliente y los bolws los recomiendo el acai bolw me encantó como lo hicieron con su respectiva nutella y fruta
By Vanesa C.
Great customer service and they have the best smoothies I have ever had!
By Landree J.
Went through the drive thru this morning after physical therapy for a refreshing smoothie and ended up getting a super yummy salad!! Thank you Jadyn and other staff members for your help and always being super helpful when im making my decisions!!! Always great food and smoothies with a smile!!!
By Crystal F.
Great service and great team. Thank you for a great acai bowl here in Watchung.
By MichaelJohnson