Kind and engaging staff always 10/10
Kind and engaging staff always, the order is always read promptly! Definitely recommend!
By Tressa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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180 reviews
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Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Kind and engaging staff always, the order is always read promptly! Definitely recommend!
By Tressa
Payton is amazing; she always refers the best smoothie flavors to try and bring the smiles to the entire place !!!
By Jennifer E.
I went to the Tropical Cafe in Dixon and was greeted by Carmen as soon as I walked in. The environment was very clean, and all of the employees were kind, happy, and professional. The excellent customer service and welcoming atmosphere made for a great experience
By Christy T.
Great service very polite no complaints here
By Mona
My husband and I go to tropical smoothie quite a lot. One day the drive through was particularly busy ( it was busy inside too) I was extremely pleased at how fast everything kept moving. The manager, Aaron, was working the drive through window. He was efficient and kind. Our orders are always right and served quickly. Very well run in Defiance Ohio !
By Abby S.
Very good service and fast wish u best of luck guys and manager is so sweet
By Sidbe W.
Great I loved it ☺️ can't wait to come back for more Frances served me . She was very helpful 🙂
By Shawn S.
Coach was really nice and amazing service 10/10.
By Andres M.