Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
Tripp Lite products offer outstanding reliability, competitive pricing and exceptional service. Choose from over 4,000 products designed for homes and businesses.
Tripp Lite (tripplite.com) has 4 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
4 approved reviews, newest moderated first
Terrible customer service, their techs have no clue what they are talking about. The product documentation is terrible and a simple instrument like a PDU can not be turned on in a straightforward manner in software. Lost an entire week of work dealing with them and this simple request. Any company but this one.
By Elias H.
Indicator light stopped working within one year. Oddly the light stopped working when the unit was unplugged. Can't tell if the unit is still a surge protector or not. Power goes through but no indicator light. Piece of junk.
By Yoga A.
Had a technical issue with my UPS and Tripp Lite came through and replaced my UPS under warranty. I could not be happier!
By Steven W.
Bombarding with e mail Never unsubscribe despite numerous mails Go to hell Tripp Lite !
By Halls
