A great way to earn some extra money…
A great way to earn some extra money and drive rideshare. Super helpful team got me started.
By Andre V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
82 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TripCity is a car rental marketplace that connects drivers and vehicle owners across the country to rent for rideshare or personal use.Our platform facilitates a growing network of drivers and fleets, full booking management, and automated insurance solutions.
TripCity (tripcity.com) has 82 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
82 approved reviews, newest moderated first
A great way to earn some extra money and drive rideshare. Super helpful team got me started.
By Andre V.
Do not use this company they have stolen my bank account information and also sold my driver's license to the black web
By mrmocomaryland
The worst app ever they have No protection for the people renting the cars!! they allow the owners to do whatever they want give bad cars or false information you file a complaint and all they ever say is well it’s all up to the owners they need to be shut down ! I will be taking it further and reporting to the BBB !!
By brea W.
This company is a complete scam! They used my address for a rental and now I have random people coming to my door angry threatening to shoot my house up if they don't get the money back. TripCity is protecting the scammers and won't remove my address despite several 911 calls from both me and the people getting scammed. They won't refund the renters either! What a nightmare! Stay away at all costs!
By Dannielle G.
A vehicle i had rented for the first time using the site was broken into while i was in the house asleep. I woke the next day seen the damage done to the rental immediately made police report , spoke with the owner and everything he tried to have me pay for a tow to get the vehicle to him eventually he paid for one himself but goes on to charge me a $99 late fee for vehicle that he knew couldn’t move . I have tried to reach out to tripcity and the owner but tripcity just keeps suggesting I keep trying to contact the owner to get it removed even though I stated he is ignoring my messages they have still done nothing this was over 3-4 weeks ago .
By TDott K.
I've used trip City multiple times and when I had an issue with somebody I rented from I contacted troop City on their number and email I got prompt responses and the situation was handled same day immediately
By Roger K.
An owner scammed me by having an associate call me to arrange pick up of a car , they took my money and when I arrived to get the car I was not in the system. I called and messaged immediately afterwards with no answer. I’ve filed an official complaint with TripCity who I believe is liable but I haven’t received an update or a refund which I believe I’m entitled to, DO NOT TENT FROM AMINAH ADAMS. TripCity still has her cars listed on the website.
By Amanda
Trip city would have to be one of the best gig rental platforms I've ever used. Tony was a great customer service rep. Help me with any issues I had expeditiously as well as the other gentlemen representative. I give Tony a 10 as far as customer service goes! I'd recommend renting from this platform.
By Rosalind H.