TricorBraunReviews of tricorbraun.com

Response from TricorBraun· Oct 8, 2020

Dear Micah, Thank you for providing your feedback on your recent order. We do apologize for delivery delays. Our warehouse was adjusting to a new ordering system and it did take them some time to get caught up. Again we do apologize that your order was late in arriving. We are working very hard to put better practices in place, and we appreciate your feedback as we an s this information to better ourselves. Please always feel free to reach out to us at 855-754-3728 or by email at [email protected]. Kindly, The Team at Packaging Options Direct

Response from TricorBraun· Jul 1, 2020

Hello Kenny, Our Customer Service Teams works hard be friendly, helpful, and responsive to our customers needs and we apologize that your recent experience at Packaging Options Direct was less than stellar. We hope that you will give us another opportunity in the future to earn your business. Kindly, The Team at Packaging Options Direct

Response from TricorBraun· May 27, 2020

Dear Valued Customer, Thank you for providing your feedback on the items your recent order. We are sorry to hear that you are having issues with leakage. The chemical composition or corrosive nature of many products can have a reaction with glass and plastic, and since Packaging Options Direct doesn't know the make-up of products being put into our packaging options, we cannot guarantee any of our products for any specific use. As you will find on our FAQ page (under #15), the purchaser assumes all responsibility for testing the compatibility and capacity of their products with goods sold by Packaging Options Direct. In the future, please remember that we are always happy to answer questions and work with our customers regarding getting samples for testing purposes prior to making large investments. Kindly, The Team at Packaging Options Direct

Response from TricorBraun· May 26, 2020

Dear Valued Customer, We are sorry about the confusion with your order; and your recent experience. Your returned order was refunded in full per your request. We do see that you've been a loyal Packaging Options Direct customer and we do hope that you'll give us more opportunists to serve you and earn back your business. Respectfully, The Team at Packaging Options Direct

Response from TricorBraun· Dec 14, 2017

Hello Marine, Thank you for your review. We apologize for being difficult to reach. At this time we are operating with a very limited staff; who does try to return all inquiries as quickly as possible. Your order does all items have been shipped. The droppers were originally on back order; but shipped a few days after the original shipment.

Response from TricorBraun· Jul 21, 2016

Hello Amber. We are sorry to hear about your dissatisfying experience with our company. We are taking every measure to locate the remainder of your order and are working diligently to resolve this matter for you. Sincerely, Packaging Options Direct