I had a great experience
I had a great experience. Everyone is very friendly and I love their knowledge of everything. Star Trek.
By Lori G.
Response from The Federation· Mar 26, 2024
Thank you Lori. You are a 5 star fan!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Federation is a 501(c)3 non-profit organization focused on a brighter future by helping those in need today. Designed and implemented with the help of Gene Roddenberry, The Federation leads the way in real-life real-world adventure.Federation chapters around the world focus on helping those in need in their corners of the globe. At times of disaster, we coordinate our assets to dispatch volunteers, aid, supplies and funds to the victims.
The Federation (trekfederation.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
64 approved reviews, newest moderated first
I had a great experience. Everyone is very friendly and I love their knowledge of everything. Star Trek.
By Lori G.
Response from The Federation· Mar 26, 2024
Thank you Lori. You are a 5 star fan!
Helpful assistance and highly recommend!
By STEVEN A.
Response from The Federation· Mar 1, 2024
Thank you, Steve. You’re a man of great character and superior judgement. :)
Communication!!!!! Outstanding customer care!!! Products were excellent and are a ton of fun. The Federation Store has earned a loyal customer
By Scott H.
Response from The Federation· Feb 28, 2024
Thank you Scott. We look forward to your next beam-in.
Great products at great price and fast shipping.
By Amy D.
Response from The Federation· Feb 28, 2024
Thanks for beaming in, Amy. Come back soon!
I got everything I wanted, but an email or telephone call letting me know where my item was
By Charlie M.
Response from The Federation· Jul 15, 2023
The system is set to send you text messages when an item is shipped and how to track it. I'm sorry it didn't work in your case. We'll have a look. Thanks for the great rating!
LOVE the Federation. Sure it's about Star Trek fans getting together with other fans to talk about Star Trek and such BUT it's so much more. I've been a part of two chapters and each chapter was as much about community service and making the world a better place as it was about Star Trek - if not more! Keep up the GREAT work everyone!
By David V.
Response from The Federation· Feb 3, 2026
Thank you for being a part of us.
Russ makes it great! Quality products and fast shipping!
By Dan S.
Response from The Federation· Feb 3, 2026
Ahh shucks. I'm blushing. Thanks.
Easy process, quick fulfillment and delivery. And the product was exactly what I was looking for.
By Joshua C.
Response from The Federation· Feb 3, 2026
We love to hear stuff like this.