Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
377 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!
Rental Tools Online (rentaltoolsonline.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
377 approved reviews, newest moderated first
fast service
By TimePayment C.
Response from Rental Tools Online· Oct 21, 2026
Thank you for the 5-star review. We are glad RTO was able to provide fast service for your DOA hydraulic tool rental. We appreciate your business and are always happy to help with any questions or future equipment needs.
It was the best customer care that I have experienced I bought 3 SAVA bags and I saved a lot of money
By DANIEL W.
Response from Rental Tools Online· Oct 20, 2026
Daniel, We are very pleased to hear that your experience with RTO stood out for both customer care and value. Thank you for the 5-star review and for choosing RTO for your SAVA bags. We are glad we could help you get the equipment you needed while also saving you money. We appreciate your business and are always happy to help with any future questions or projects.
Easy ordering and fast shipping! Great service.
By Nick
Response from Rental Tools Online· Oct 14, 2026
Nick, Thank you for sharing your experience! We are glad to hear the ordering process was easy, shipping was fast, and our team provided great service. We appreciate you choosing RTO for your SAVA pipe plugs and are always happy to help with any questions or future projects.
RTO does a good job. We have had many tools repaired too, and will use again, thanks!
By Chris L.
Response from Rental Tools Online· Oct 9, 2026
Chris, Thank you for continuing to trust RTO with your tool repairs and for taking the time to leave us a 5-star review. We are glad to hear you have had consistently good experiences with our repair service, including your NEMO equipment. We truly appreciate your continued business and look forward to helping whenever you need us again.
Amazing folks..needed part for outdated light, they just replaced the light! More than I could have hoped for.
By Malcolm A.
Response from Rental Tools Online· Oct 6, 2026
Malcolm, We are glad our team was able to go beyond simply finding a replacement part and provide a solution that worked for you. Thank you for the 5-star review and for trusting RTO with your NEMO equipment needs. We appreciate your business and are always happy to help when older equipment or hard-to-find replacement parts present a challenge.
Very helpful, fast shipping
By Cheryl O.
Response from Rental Tools Online· Sep 18, 2026
Cheryl, We are pleased to hear our team was helpful and that your Joint Zone Equipment shipped quickly. Thank you for the 5-star review and for trusting RTO with your business. We appreciate the opportunity to support your work and are always happy to help with any questions or future equipment needs.
Found the product I wanted online then called to confirm availability and got to talk to a real person. The service was prompt. The pricing was good and my product shipped quickly.
By Jesse R.
Response from Rental Tools Online· Sep 11, 2026
Jesse, We appreciate you taking the time to share your experience with us. It is great to hear that you were able to find the equipment you needed online, confirm availability with a real person, and receive prompt service, fair pricing and quick shipping. Thank you for trusting RTO with your business and allowing us to provide the service and Exact PipeCut equipment needed for your project. We are always happy to help with any future product questions or equipment needs.
Always on time
By Chris F.
Response from Rental Tools Online· Sep 8, 2026
Chris, On-time delivery matters, and we are glad RTO has been able to provide that for you. Thank you for the 5-star review and for trusting us with your SAVA equipment needs. We appreciate your business and are always here to help when you need us.
