TreatmyutiReviews of treatmyuti.com

The set expectation is the clinician will contact you within 2 hours. Two follow up emails and what appeared to be 2 AI generated responses saying my request was being expedited at no charge and nearly 7 hours later I received a text from the pharmacy that my medication was ready. I never heard from a clinician. Unfortunately, there wasn’t enough time to arrive at the pharmacy before they closed. The service is convenient, but they need to do better and deliver within their advertised turn around time.

Their website says you get your medication in 1-2 hrs (for pickup). I answered the questions and paid. 45 mins later I got an email asking me to fill out another questionnaire. Then when I hit enter/submit or whatever it says, nothing happens. I did a chat. They tell me to email and they’ll answer pretty much right away. Nothing. Called and their message that comes in is all jumbled so you can’t understand it-almost how a bad connection sounds. I tried the questionnaire on Safari and it worked. Then I get an email that says they need to have a doctor call and I’m asked to set up a time. The earliest was in 4 hours! I woke up with a UTI and needed to leave for the airport at 11:15. So I know it was last minute but 1-2 hrs does not equal 4-5. They did refund me which is why I didn’t leave them a 1 star review.