The customer service was great and I'm…
The customer service was great and I'm loving the product.
By ACAYSHA D.
Response from Treatmedy· Jan 30, 2023
Thank you for the feedback! 💙
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
456 reviews
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At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.
Treatmedy (treatmedy.com) has 456 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
456 approved reviews, newest moderated first
The customer service was great and I'm loving the product.
By ACAYSHA D.
Response from Treatmedy· Jan 30, 2023
Thank you for the feedback! 💙
My knee massager arrived in a timely manner. I think it’s helping my knees. I have Rheumatoid Arthritis sometimes it feels good after a treatment sometimes it hurts for a few minutes after a treatment
By Marsha H.
Response from Treatmedy· Jan 23, 2023
We appreciate the feedback, Marsha! 💙
Received product quickly and it's fairly easy to use.
By David K.
Response from Treatmedy· Jan 17, 2023
We really appreciate your review, David! 🙌💙
I love this product. My knee feels better after using it. Is there a way to tell when we need to recharge?
By Marilyn G.
Response from Treatmedy· Jan 17, 2023
Hey Marilyn, thanks for your kind review! You can contact our support team and they will advise you on how to use the massager at [email protected]! 💙
The straps are not long enough to reach around my knee. I think it will help but can't get it to stay in one place it falls off.
By lenell L.
Response from Treatmedy· Jan 17, 2023
Hi Lenell, thanks for bringing this to our attention! In the case of the straps being too short with our current model, you can contact our support team to have them send you free longer straps completely on us! You can contact our support team at [email protected]! 💙
Jazzle in customer service was terrific! Quick to respond, friendly and very helpful
By Dana
Response from Treatmedy· Jan 9, 2023
We appreciate your feedback, Dana! We'll be sure to forward the feedback to Jazzle 💙
Took a little while to get the product, but it really does seem to help, so the wait was worth it!
By Carol
Response from Treatmedy· Jan 9, 2023
We appreciate your feedback and apologize if your order was slightly delayed! Usually, our orders arrive well within the promised timeframe but occasional delays can occur and during the holiday season, some unexpected delays did happen. Thank you for your patience, Carol 💙
It’s amazing the pain in both knees has gone can’t recommend this item highly enough absolutely amazing
By David
Response from Treatmedy· Jan 9, 2023
Thank you so much for the review, David! We're glad the device has been helpful for you 💙