Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
456 reviews
TreatmedySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.
Treatmedy (treatmedy.com) has 456 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
456 approved reviews, newest moderated first
I'm a very skeptical person. However, treadmeddy's ad was so convincing that I had to try it. I really happy with my results. It was so easy to use ad no pain at all. My Binion is now getting smaller and it's almost gone. I've only been using treadmeddy for a month and I saw the result almost immediately. I'm glad I didn't opt for surgery.
By Carmelita A.
Fast delivery of products Very easy to use Very effective for knee pain relief
By Jeremy H.
8.17.2024. Within 1 day after submitting the below review I was contacted by Treatmedy on 8.17.2024 and they are processing a refund so Customer Service has reached out and replied. So I wanted to update my post. 8.16.2024The Bunion Fix did not work for me and I didn’t even have severe bunions. I first requested refund at about 5 weeks and got an email instructing me how to use it. I replied I wanted a refund. Then got an email offering a percentage off to keep them. I have now emailed back 3 times that I regarding getting a refund and there has been ZERO replies back to me! I have also gone on the site and requested it through customer service there as well.
By Gayle B.
Response from Treatmedy· Aug 19, 2024
Dear Gayle, Thank you for updating your review to reflect our recent interaction. We appreciate your feedback and are genuinely sorry that the Bunion Fix did not meet your expectations. We understand how frustrating it can be when a product doesn’t work as hoped, especially after giving it a fair try. We apologize for any confusion or delays in our communication. Our team aims to ensure that every customer is fully satisfied, and we're glad we could reach out and start processing your refund. Your experience is important to us, and we are committed to improving our service based on feedback like yours. If you have any further questions or concerns, please don't hesitate to contact us directly. Thank you for giving us the opportunity to make things right. Best regards, Hailey from Treatmedy
My bunion pain has reduced since I started using the Bunion Fix. It's comfortable to wear, even while sleeping. Customer support was very helpful when I needed assistance.
By Jessica K.
I've suffered from bunion pain for years. The Bunion Fix have been a game-changer. It's easy to use and use and comfortable to wear overnight. My pain has reduced significantly. Delivery was quick, and the product arrived in perfect condition.
By Emaily
Update & Verification: August 6, 4:33pm I sent original email describing pain and inquiring if I am doing anything wrong. August 6, 4:34pm - auto response indicating email was received. August 7, 3:50pm - Thank you for your message, I'm happy to help. We're sorry to hear about the experience that you have with the Bunion Fix. I have consulted our team to further review your concern. We appreciate your patience on this matter. Kind Regards, KC Customer Experience Advisor August 12, 8:22am - I sent a follow up email and requesting a refund as I had not heard anything since August 7th email from KC (above) *** I have checked Junk Mail, nothing was sent there. _________________________________________________ I had high hopes for the Bunion Fix I ordered from an Instagram ad. Initially, I was pleased with the quick delivery and followed the instructions carefully, gradually increasing wear time. However, after a week of overnight use, I experienced excruciating pain from my big toe down my foot. Thinking it was just an adjustment period, I persevered for another week until a painful, red sore developed on my bunion. I emailed the company, explaining my situation and including a photo. Their initial response was promising - "someone will review my email and get back to me." That was a week ago, and I've heard nothing since. The company prominently advertises a "Money Back Guarantee," but their silence speaks volumes about their unwillingness to honor this promise. I'm deeply disappointed not only in the product's painful effects but more so in their abysmal customer service. I genuinely wanted this product to work and would have appreciated some guidance on whether I was using it incorrectly or if some pain was normal. Instead, I'm left with unanswered questions and the impression of false advertising. Potential buyers, beware: This company's guarantee seems to be nothing more than empty words. Their lack of follow-through and communication is unacceptable, especially when dealing with a product that affects your health and comfort.
By JC W.
Response from Treatmedy· Aug 14, 2024
Hi, Thank you for sharing your experience with us. We are truly sorry to hear about the discomfort you encountered and the communication issues you’ve faced. We take both product satisfaction and customer service very seriously. To clarify, the "someone will review your email" message is an automated response to confirm that we’ve received your message, and our dedicated agents typically respond to all inquiries within 24 hours. It’s concerning to hear that you haven’t received our follow-up, and it’s possible that our replies may have ended up in your junk or spam folder. We sincerely apologize for any inconvenience this has caused. We would love to assist you further and provide the guidance you need. Please check your junk folder for any missed messages from us, and if you still haven’t received a response, we encourage you to reach out again via our contact form here: https://treatmedy.com/pages/contact. We are here to help 24/7 and want to ensure you have the best possible experience with our products. We genuinely value your feedback and are committed to making things right. Best regards, Hailey from Treatmedy
Just taking me a few days to adjust it to my comfort. I'm just hoping it works.
By Donna C.
Response from Treatmedy· Aug 19, 2024
Dear Donna, Thank you for sharing your thoughts with us! It's perfectly normal to need a few days to adjust the Bunion Fix to your comfort level. We understand that everyone’s experience can be different, and we appreciate your patience as you get used to it. We're hopeful that with consistent use, you'll start to see positive results. If you have any questions or need any tips on how to get the best out of the product, feel free to reach out to us. We're here to support you on your journey to relief. Wishing you the best of luck! Best regards, Hailey from Treatmedy
I'm a long-time sufferer from bunions. Your device, which arrived within a reasonable time, has helped me so much that bunion pain is now a distant memory. And to think I was contemplating surgery! Can't thank you enough!
By Sudeshna Rashmi S.
