Jake and Ryan
Jake and Ryan. Thanks for your help with name correction
By Ena S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
342 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to empower the traveler with reduce travel costs and offer a hassle-free booking experience to our customers.We offer private and negotiated airfares to our clients. If you're looking for discounted airline tickets or customized vacation packages you can find it all here with us.
Travelocase (travelocase.com) has 342 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
342 approved reviews, newest moderated first
Jake and Ryan. Thanks for your help with name correction
By Ena S.
They are very polite, but this is a scam! They offer a flight for $620, then call back repeatedly saying that flight is booked and needing to upcharge to 1330. I found another flight on Priceline for $800, and I will never use travelocase again. They should be reported for fraud!
By Jade J.
Jake was very helffool
By Tincent J.
I really appreciate it that Jake helped me out because I am computer illiterate and he sent me my boarding passes. He did real good today by helping me.
By Darlene
Jake was very helpful . Sent flight information and walked me through process
By Christina Z.
Helped me. Thank you
By Rita R.
Jake did a great job. He sent me my e ticket and was helpful.
By Jeff F.
Jake was amazing to work with
By Jolie