TravelocaseReviews of travelocase.com

The Price changed after payment and customer service mentions that even a few minutes after the booking that ticket can not be cancelled and they will charge the higher price. Bait and switch tactics is Despicable

Everything was great Jake west

Jake was great at the very end.

When trying to book flights through Kayak, we were redirected to the travelocase.com website. The flights were cheaper, so we proceeded with the booking. Shortly after we received a call stating that we would not be able to take any luggage, not even a carry-on. We would not even be able to pay the baggage fee at the airport, which we are well aware of. In other words, travel with the clothes we had on, nothing else. This was not stated anywhere in the information prior to booking the flight. We were forced to upgrade to another "passenger class" in order to bring our carry-on luggage, which I doubt is airline policy. and had to change to a nearby airport which was less convenient. This would have cost us more than $300 more than booking directly through Kayak. This was a classic bait-and-switch. We were also told that this was non-refundable, even though we had been misled as to what we were receiving. Do not use this service, and if you do expect it to be a scam.

great service by jake west very polite

Jake was helpful and sent the confirmations

Jake it a great experience

Very helpful. Thank you Jake.