Finally!
We ski, and I was o happy to find a riding helmet for my daughter that had MIPS and is adjustable. Thank you!
By Happy M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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The wave of the future, and the next step in brain protection technology for the equine industry, Trauma Void helmets are equipped with Multi-Directional Impact Protection System (“MIPS”) technology, which has been used in bike, moto, and snow helmets for years.
Trauma Void (traumavoid.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
167 approved reviews, newest moderated first
We ski, and I was o happy to find a riding helmet for my daughter that had MIPS and is adjustable. Thank you!
By Happy M.
I had this helmet only 5 months when I got to ‘test’ it falling off over a jump. I didn’t feel any impact to my head even though the helmet had scrape marks. Customer service responded quickly when I emailed to ask about how to replace my helmet. My new helmet arrived rapidly. I’m really impressed with not only the helmet’s safety but also the helpful, efficient customer service. I tell every horse person I know about these helmets now.
By customer
Outstanding customer service. I contacted Trauma Void about a replacement helmet after a bad fall. Trauma Void got back to me the same day and walked me through the process of ordering my discounted replacement helmet (seriously - register your helmet for the replacement program, WORTH IT). I ordered my helmet, returned my old one, and a few days later I had received a refund for a portion of my purchase. The helmet I fell with showed no signs of damage, but still it's best to be safe, which is why I ordered a new helmet. More importantly, I didn't suffer any injuries to my head during a pretty significant riding accident. I'm sold on my Trauma Void.
By Lauren
Trauma Void customer service has been exceptional. I had a fall recentyly and they immediately helped me with a discounted replacement of my helmet. Their policy ensures that riders are safe. They have been helpful and concerned for my safety, always responding promptly by email or phone. They just couldn't be more helpful and understanding.
By Barb H.
Great experience from start to finish Dash I was able to order my helmet without any issue and received my helmet within a few days after placing my order. Thank you Trauma Void!
By customer
Sent in my child helmet after a fall for a replacement. Communication was difficult with the company- often went weeks without anyone getting back to me through phone and or Facebook messenger and email- took several months for the replacement to arrive Love the helmet but customer service could use some finessing...communication is key!
By LMHamlett
So easy to deal with, thanks!
By MAoutdoorfan
I bought my Trauma Void helmet about a year ago because the science behind the design and safety. It took a little getting used to because it felt strange that it was tightly fit but could still move. The Dover associate helping me assured me it fit correctly. Recently, a young horse bucked landing from a jump. I landed on my head and back. It cracked the helmet, which I did not realize until I was done riding and cleaning my tack. I knew I hit my head, but I did not realize how hard. I never got a headache or anything else you would associate with a hard hit to the head. The helmet did it's job and I will definitely be replacing it with another Trauma Void.
By Kelly G.