Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The wave of the future, and the next step in brain protection technology for the equine industry, Trauma Void helmets are equipped with Multi-Directional Impact Protection System (“MIPS”) technology, which has been used in bike, moto, and snow helmets for years.
Trauma Void (traumavoid.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
167 approved reviews, newest moderated first
Hands down the most comfortable helmet out of the 4 brands I have tried. I actually forgot I had it on and wore it from the barn into the house. Hoping not to ever test the MIPS system but glad it is there.
By Ditte, Asheville N.
Wonderful and very comfortable helmet! Love it.
By Taylor M.
Received an email for 20% off and even though I had to take a pay cut due to Covid-19, I decided to order a new helmet since mine was recently involved in a fall. The helmet came in record time but sadly, it didn’t fit right. Since there is only a 14 day return policy, I immediately emailed per the return instructions. Then a few days went by with no response and I called and left a VM. Then a few more days passed and I emailed again. Then a few more days passed and I called and left another message. On day 10, I posted on an equestrian FB forum and found out that Trauma Void and Back on Track are owned by the same parent company. I forwarded my email thread to the BoT contact asking for assistance and immediately get a response from BoT and then not much later, a response from TV. I was going to exchange for a different helmet with a deeper profile, but have decided to search for a company with better CS. This is my first interaction with TV and I’m very saddened as I ski and bike in MIPS technology so want to ride in it as well and there aren’t that many MIPS riding helmets on the market.
By Customer
Very pleased with the great service and fast shipping. Just bought a second helmet and couldn't be happier with this fine product! Thank you Trauma Void.
By Roddy in I.
You were not responsive to my calls, emails re: questions I had about fit of helmet I received. You cut me cold once you had my money for the product
By customer
Super safe helmet and very comfortable
By Phoebe W.
Riding of a series of jumps. the horse refused the second jump hard. Went over the head of the horse and struck a large plastic flower pot with my head. Helmet worked perfect, received no injuries to my head. Helmet absorbed the impact perfectly. I will always buy a Trauma Void helmet from now on.
By customer
Great helmet, very comfortable. Feels secure, and very good quality.
By Bonnie
