Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
273 reviews
TradeSmith, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The mission behind TradeSmith is to put easy-to-use, technology-based tools into the hands of individual, self-directed investors. TradeSmith began as a simple way to track portfolios using trailing stops, and has evolved to become a powerful suite of risk-management and portfolio analysis tools.
TradeSmith, LLC (tradesmith.com) has 273 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
273 approved reviews, newest moderated first
The woman that called me back was extremely helpful and patient.
By Anita N.
Response from TradeSmith, LLC· Jan 17, 2024
We appreciate your 5-star review! It's wonderful to hear about your satisfaction with our service. Your support is invaluable, and we're committed to maintaining the quality that earned us your positive feedback!
Fast and easy
By Jason D.
Response from TradeSmith, LLC· Jan 17, 2024
We're grateful for your 5-star review! It's great to hear that you had a positive experience with us!
I utilized the customer service line and was pleasantly surprised by the quick service I received along with a helpful representative that listened to my concerns. Joe was kind and understanding and ultimately resolved my issue.
By Ivy
Response from TradeSmith, LLC· Jan 17, 2024
Your 5-star review made our day! We're grateful for your feedback and thrilled that Joe contributed to your positive experience. He will be honored to know that his efforts are recognized!
The representative dealt with my request quickly and efficiently.
By Hal S.
Response from TradeSmith, LLC· Jan 17, 2024
Thank you for taking the time to leave a 4-star review! We're glad to know that our service met your standards. Your feedback is important, and we're here to assist you whenever you need.
Anby was very helpful and very patient with me. She solved my three problems and showed me what to do when my personal situation changes in the future.
By JB
Response from TradeSmith, LLC· Jan 17, 2024
Wow, thank you for the amazing 5-star review! We're overjoyed that you had a great experience, and Andy will be excited to learn about the positive impact she had on your interaction with us!
Vienna was very helpful in getting me into the Predictive Alpha web site. I was having a tough time as the computer was not cooperating. She also helped me to cut the number of emails I was getting daily from your people.
By Rick O.
Response from TradeSmith, LLC· Jan 12, 2024
Thank you for the incredible 5-star review! We're thrilled to hear that Vienna exceeded your expectations.
She sorted me out on the issue I called about - it was Oxford Club's issue - and solved my complaint.
By Jackson W B.
Response from TradeSmith, LLC· Jan 12, 2024
Thank you for the fantastic 5-star review! We're thrilled to hear about your positive experience. Your feedback inspires us to continue delivering exceptional service to all our customers.
It has been a 10 out of 10 experience every time I speak with someone from the Tradesmtih team. I called today, and Colin answered, I requested he have Eric call me back to answer a question I had on a previous conversation about Option trading. Colin was helpful in answering chart questions I had while waiting for Eric to be free to call me back. I've spoken to Eric on several occasions. Eric is extremely knowledgeable, whether it's about stocks, options trading, or understanding how to take full advantage of the Tradesmith algorithm system. With Eric's help, I've acquired a better understanding of Options Trading and how to take full advantage of your Tradesmith system, making money along the way. I Wish I had your Tradsmith Algorithms 40 years ago, along with the great support given by the Tradsmith staff. Raymond Climent
By raymondmri
Response from TradeSmith, LLC· Jan 12, 2024
Wow, we're honored by your 5-star review! Collin and Eric will be delighted to know their efforts contributed to your positive experience. We appreciate your support and look forward to serving you again!
