Great sevice,easy to navigate through…
Great sevice,easy to navigate through the sales, purchase process.
By JOSE S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Panasonic Toughbook Rugged Laptop Experts
Tough Outlet (toughoutlet.com) has 150 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
150 approved reviews, newest moderated first
Great sevice,easy to navigate through the sales, purchase process.
By JOSE S.
Received a good/fair quote and the checkout process was nice and clean.
By Brian B.
Great price and great customer service. And shipped fast as well. Couldnt ask for more.
By Dustin D.
Emails with Brian were sooper fast. Answered my questions rapidly and sent me a quote that i couldn't refuse which included the place order box. I've always had a ton of respect for these Toughbooks !!!!
By Richard A.
easy to navigate
By Dean M.
Brian Moore is always so helpful and does an amazing job with getting our company what we need in a timely manner.
By Tracy L.
Easy to customize and order
By Phillip D.
I bought a computer with window 11 on it only to find out once it arrived that particular version was no longer supported as of October last year. Also, the modem and mousepad functions are erratic at times, and this was supposed to be a Premium computer. I made three attempts to talk to Tough Outlet about the issue. One time by phone but they weren't open, One time by Chat and another by email. It's been more than long enough for anyone to respond to me about the problem I've encountered. I purchased another Tough book in the past and was well satisfied with it and their support at the time. However, this time I can't say Im happy at all with the product or customer service I received. Update: Tough Outlet is working with me to resolve my issues. I will update once we are finished.
By DarnMe