This was my first time calling for help…
This was my first time calling for help with getting our companies PCI Compliance and Matt was so helpful very patient and nice.
By Lori Payne Coastal F.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses.Powering Simple, Fast And Secure Transactions!A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge.In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
TouchSuite (touchsuite.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
144 approved reviews, newest moderated first
This was my first time calling for help with getting our companies PCI Compliance and Matt was so helpful very patient and nice.
By Lori Payne Coastal F.
Ms. Dominique listened the problem And solve the problem immediately, friendly person. Thank you for that your company like you to have her good job.
By MESUT C.
Seamless customer service
By John G.
Horrible experience. They are not to be trusted
By Manuel G.
Unprofessional My experience with touchsuite was nothing short of a nightmare. Not only was the system difficult to use and unreliable, but it also managed to steal money from me. I had several instances where the system would incorrectly process my transactions, resulting in me losing money without any explanation or resolution from customer service. Do not trust your hard-earned money with a company that cannot be trusted to handle transactions with integrity and honesty. Avoid touchsuite at all cost!!!
By Sandra L.
Response from TouchSuite· Mar 28, 2024
Hello, It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues. We look forward to hearing from you and improving your TouchSuite experience.
This company is not recommended, please don't do any business with them. Stay away from them..
By Maria T.
Response from TouchSuite· Mar 28, 2024
Hello, It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.
Lookout this is a Scam
By Luis L.
I was doing business with this company, and they retained my money, after communicate with some colleagues, they are facing the same issue. stay far!
By Ruben D T.
Response from TouchSuite· Mar 28, 2024
Hello, It’s unfortunate that you had such an experience. We want you to know that we are committed to resolving your issues and improving our performance. To do that we need some information from you as we’re having difficulty locating an account with your name associated with it. Can you please contact us at 800-793-3250 and ask for Christian or Mike so we can identify your account and address your issues? We look forward to hearing from you and improving your TouchSuite experience.