TouchSuiteReviews of touchsuite.com

Customer service with any issues is top notch. My technical rep (Kelly) was fantastic. She explained everything and was diligent in helping me resolve the issue I encountered.

The experience went well because of Kelly!

Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not feel like a complete idiot! Thank you Robin!

Dominique was knowledgeable in helping me understand how the additional pass-through fees from VISA and MasterCard would affect the business. She then added value by introducing me to the gateway services TouchSuite offers through NMI. Finally, she followed up on our conversation with an email containing links to NMI. This was a valuable conversation.

We have been customers for several years! and I have to say that EVERY time I contacted TouchSuite customer service, it was a very pleasant experience and I was always very satisfied with the outcome from all of the representatives, However; I must Highlight the exceptional Above and Beyond customer service I received from Jeremy. He has gone out of his way to assist me with my issues with CLOVER. He is an amazing representation of what CUSTOMER SERVICE should always be. I am very sad to say That I am closing the account due to the disagreements I have with CLOVER and the misinformation I received from them and the extremely high fees. Thank you Jeremy, Robin, Matt and Dominique for your assistance all this years. Wishing you the Best,

Amazing service, and so helpful!

Jeremy and Matt are wonderful! They’re so sincere in helping me resolve the issues of the transactions! They went the extra miles to investigate and call me back to let me know the status. Thank you both

Matt was very helpful with everything! Thanks Matt!!