Matt Burm was very helpful and…
Matt Burm was very helpful and knowledgeable in our call today. Our issue was resolved and then some as well. Very friendly as well and I could understand him which is helpful. Thank you Matt!! Tia
By -Tia
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses.Powering Simple, Fast And Secure Transactions!A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge.In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
TouchSuite (touchsuite.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
144 approved reviews, newest moderated first
Matt Burm was very helpful and knowledgeable in our call today. Our issue was resolved and then some as well. Very friendly as well and I could understand him which is helpful. Thank you Matt!! Tia
By -Tia
We recently switched to Touchsuite after a disappointing experience with another company that lacked transparency in their fees. From the moment we transitioned, Touchsuite has consistently demonstrated a commitment to openness and clarity in all aspects of their services. Special thanks to Hunter and Drew for their exceptional assistance. They have been consistently responsive and helpful, addressing any questions or concerns promptly. Their dedication to customer satisfaction has truly set a high standard.
By Patricia
The team is always very helpful and willing to go the extra mile to help resolve our issues.
By Zony M.
The customer services rep (Blanca) is very helpful. She was able to solve most of my problem.
By TN
Drew is tremendous. Mike and Jorge handled themselves with professionalism and expertise. I am extremely satisfied with the customer service and will recommend you to everyone.
By C M.
Excellent customer service! Mike and Don are amazing and I could not be more happier with my experience. This was a big project that I needed help with and am so grateful for them both.
By Kristen G.
He is very good
By THUHA T.
Dominique Jaggon-Morris Provided excellent service
By Monti R.