TorqueballReviews of torqueball.com

My experience was very similar to that of Peter Hlavats and it happened about the same time. I’m out $134.94 because of this scammer. I applied for a refund within 90 days and received auto responses, but nothing else. I have arthritis in my thumbs and cannot wind the ball up. I purchased through PayPal thinking I had some protection if the company did not do as they promised. BOTH of these companies let me down. READ MORE REVIEWS BEFORE YOU BUY ANYTHING. Thank you Trust Pilot for providing this forum. I use it all the time now.

I would give this a zero if I could. Months after purchase I realize they are billing me $39.95 every month for some bogus subscription that I never have used and didn’t know anything about it. Scammers!!!!!!

They charged me a recurring monthly fee -- for what, I don't know. There was NO indication when I ordered the product that there would be such recurring fees. Their customer service is answered by a recording, and they don't respond to voices messages. I finally just canceled my credit card in order to avoid these larcenous charges. Stay away from Torqueball! Also, the product doesn't work.

Order process simple

Do not trust this company. I bought a torqueball and they automatically signed me up for some kind of subscription and billed me $40 per month for several months. They said I did not check the box to “opt-out” of whatever it was during my purchase. That is a deceptive practice. Do not do business with this company under any circumstance.

Never could get the thing to work. Then they kept charging my credit card $39.99 per month for 4 months before I caught it. Could never reach them -- left messages. They don't answer their phone. Found review after review on Better business Bureau where they had charged a bunch of other folks the same $39.99 a month without permission. Had to cancel my credit card to get them to stop charging every month. THIS IS A SCAM!! BEWARE!!

There is a hidden subscription. 4 months after purchase, I discovered i had been charged $39.99 a month. I contacted the company requesting a refund which they promptly denied. Dear Denise Serafin, Thank you for writing in. Receiving your TorqueBall confirms the subscription was authorized. Our checkout will not process an order unless the customer specifically ticks the box agreeing to the 7-day trial of Dr. Evans' Hands for Life Academy. That opt-in sits directly above the order placement button, and you are welcome to revisit the checkout page to see it for yourself. The 7-day trial was not cancelled within the trial window, so the subscription converted to paid access for the next 30 days, as disclosed at checkout. Therefore, the charges stand, and we are unable to provide a reimbursement for the charges from March through June. To cancel any future charges, please follow these steps: 1. Open the email titled "Welcome to the Academy - Your Independence Journey Starts Now." 2. Scroll to the bottom of the message. 3. Click "Manage Your Subscription." Best, - James

I ordered Torqueball 3.25.26 and paid in full $134.94 from American Express. What was understood as one-time purchase has magically morphed into a recurring “subscription.” I was charged twice on Amex 4.1 and 4.29 for 39.99. I sent email to drevans at Torqueball saying “CANCEL THIS IMMEDIATELY. I expect FULL REFUND of your charges of 39.99 on 4.1.26 and 4.29.26 “ and received email response from James Cole saying “ We appreciate you reaching out. You can expect to hear back from us within 1 to 2 business days.”- which never happened, even after sending a second email 5.23 to cancel. I have reported this fraud to American Express who investigated, temporarily removed charges, and rebilled me saying I agreed to some “subscription”. The company is still billing me 39.99/mo but Amex claims they have set up a block against them for further charges. I am out 79.98. (So far). BUYER BEWARE! DECEPTIVE MARKETING AND SALES STRATEGY LEADING FALSELY INTO UNAUTHORIZED SUBSCRIPTION CHARGES!!